By Tow Professional
NEW ORLEANS – Towing company owners proclaimed the second annual Towing & Recovery Management Summit convened in mid July a roaring success, based on a survey of attendees taken at this year’s Summit.
About three-quarters of the participants responding to the poll rated the Tow Timesmagazine-sponsored Summit a 9 or a 10, according to the anonymous survey, which allowed attendees to respond freely.
“Well done!” commented an attendee.
“More than filled expectations. Looking forward to next year,” said another participant.
The Summit aims to professionalize an industry struggling to maintain profits while countering sometimes negative publicity. The goal is to become “the university of towing management education – providing professional guidance for towing issues.”
The Summit offered more than 16 seminars on topics such as managing cash flow, generating new revenue, writing requests for proposals (RFPs), preparing for a DOT audit, employment law and how to keep workers motivated, among other topics.
A heavy-duty roundtable presented by Geoff Russell of Kauff’s Towing was very popular with towing company owners, who drove the discussion with tough questions. The Summit also offered an operations roundtable led by Tom Tedford of United Road Towing, a nationwide towing company, and a closing panel discussion that addressed the driver shortage crisis affecting many towing operators.
Well-known vendors such as Beacon Software, Jerr-Dan, Santander Bank and NSD, among others, were major sponsors and were available to speak with towing company owners.
“I like being able to talk to vendors one-on-one,” said a survey participant.
Even the food, including Louisiana crab cake sliders, won rave reviews.
The Summit will return for a third year by popular demand, stated Tow Times Publisher Clarissa Powell. However, discussions are ongoing about a possible new venue.
Check the towsummit.com Website for details on the upcoming 2016 Summit. Website visitors can also read more testimonials and see a gallery of new photos of the 2015 Summit.