TOPS towing management software is designed to manage all aspects of a tow operation from the initial tow request to the vehicle’s final disposition. The TOPS system provides a unified and sophisticated platform for call-taking, dispatching, inventory management, lien processing, and auction administration. Used by the most successful towing operations nationwide, TOPS supports single and multi-company operations, and provides individual company and roll-up accounting and management reports.
TOPS will enable your staff to work smarter with advanced tools that include powerful mobile applications for drivers and lot managers designed for the iPhone, iPad and Android mobile phones and tablets. With mobile tools, users can update call status times, upload and store call-related photos and email call receipts to customers directly from your mobile device in the field.
Within the TOPS application, enjoy enhanced data accuracy and improved employee productivity through drop-down menus, short code or type ahead field entry, prepopulation of call information and integrated swipe devices (where applicable) for quick data entry. Improve workflow and ensure employee accountability with features such as automated pricing, tow ticket management, driver and release clerk payment management
systems, and sophisticated security.
TOPS protects your interests by offering process, screen and field level security via user access roles. These access roles keep employees focused on their specific tasks, limiting their visibility into systems outside of their area of responsibility.
TOPS allows you to gain a better understanding of the big picture of your business with detailed management, customer activity, and driver and truck productivity reports. TOPS integrates with GPS, motor club, police and municipality systems, and imports directly to QuickBooks. Look for our new digital dispatch motor club tool – TOPS motor club – coming in early 2015.
For more information or to schedule a demonstration please call 866-800-8677 Opt 2 or visit our website – www.towxchange.net.