Volume 4 - Issue 1 Archives - Tow Professional https://towprofessional.com/issue/volume-4-issue-1/ Your Resource for Towing & Recovery Tue, 03 Mar 2015 02:09:00 +0000 en-US hourly 1 https://towprofessional.com/wp-content/uploads/cropped-BLP_Logo2016_multi-ring-whitebg-32x32.jpg Volume 4 - Issue 1 Archives - Tow Professional https://towprofessional.com/issue/volume-4-issue-1/ 32 32 Dealing with Bad Employees https://towprofessional.com/article/dealing-with-bad-employees/ Tue, 03 Mar 2015 01:52:26 +0000 http://byronf1.sg-host.com/?post_type=article&p=1988 I can remember when I first got into the towing business. I was in the computer industry for 35 years dealing with white collar computer professionals who thought they knew everything. My first exposure in towing was operating a private property towing company and dealing with drivers who thought they knew everything. I can remember […]

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]]> 1988 Choosing the Right Light: Advantages and Disadvantages of LEDs, Strobes and Halogen Bulbs https://towprofessional.com/article/choosing-the-right-light-advantages-and-disadvantages-of-leds-strobes-and-halogen-bulbs/ Tue, 03 Mar 2015 01:44:43 +0000 http://byronf1.sg-host.com/?post_type=article&p=1983 By Leslie Emmel, Technical Support, AW Direct Given all the available warning light choices, how do you decide which one is right for you? The various styles include, but are not limited to, body warning lights, beacons, mini-lightbars and full-size lightbars. Then there are the various lighting technologies, including LED, strobe or halogen bulb. Each […]

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]]> 1983 Unified Fleet and Operations Management https://towprofessional.com/article/unified-fleet-and-operations-management/ Tue, 03 Mar 2015 01:40:42 +0000 http://byronf1.sg-host.com/?post_type=article&p=1984 By Matt Gunzenhaeuser, TomTom Telematics Labor and fuel are the two biggest line items on a tow operator’s operating budget. If you could cut fuel costs by 15 percent or more, it would have a major impact on your business. What about maintenance costs? Insurance? Liability? Forward-thinking towers are realizing a lot of value from […]

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]]> 1984 Voice of Your Loyal Customer https://towprofessional.com/article/voice-of-your-loyal-customer/ Tue, 03 Mar 2015 01:26:25 +0000 http://byronf1.sg-host.com/?post_type=article&p=1981 All of us appreciate our customers because they’re not so easy to keep. It’s important to know what they feel about us. Whether they’re a repeat or “one-time” customer, what are they hearing? What are they seeing? What causes them to think about us, as Towers, the way they feel about other groups or businesses? […]

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