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Who’s the Boss When You are Gone

I was doing a seminar in Baltimore several years ago and after the seminar a company owner came up to me after the class...

What a World We Live In!

During the last election, we all heard people say if this person or that person wins, I’m leaving the country.  Well, no one has...

Here We Go Again

I guess round two is about to start.  Will it be as bad as the first round or could it be worse?  What we...

Towing – The Future

I want to use the expression, “It can’t get any worse than it is,” but if it did get worse, well, I could not...

What Happens When a Disaster Hits?

Just when you thought that spring is here and it’s time to take off with the business, we get hit with a major disaster. ...

Drivers for the Future

As I mentioned in last month’s article, I talked about finding tow truck drivers for the future.  We all know our industry is short...

Do Your Wreck Recovery Scenes Look Like Monty Python Skits?

Are you training and training correctly or do your wreck recovery scenes resemble a Monty Python comedy skit?  In 2014, I met a guy...

Making Progress

Move Over In this article, I want to address two very important topics for the towing industry.  I want to talk about the “Move Over”...

Planning for 2020

I just got back from a tow show in Atlantic City, and the show gave me an opportunity to talk to a lot of...

Technology and the Towing Industry – The TowTrax Solution

Since we are talking about the motor clubs and dispatch systems, let me point out a few things I’ve discovered as I deal with...

What Do We Face in the Future?

Two weeks ago, I was invited to the Montana State Association tow show.  They paid my expenses, and I was a guest speaker at...

Competitor/ Pricing

If I asked you what the biggest problem is that you have with your competitors, you would probably tell me they charge too low...