Common Car Carrier Mistakes

You have a lot to consider when purchasing a new car carrier for your business. Bed length, truck capacity, bed material and equipment upgrades all weigh into the decision-making process.

Whether it’s your first purchase or you’re looking to upgrade or expand your fleet, the equipment experts at Zip’s have put together a blog to review the Top 5 Common Mistakes customers overlook when buying a new rollback.

Even seasoned owners and operators can forget simple considerations. Learn from their missteps and make the right decision for your operation based on your workload, customer base, geography and climate.

Here are a few tips to get started. The rest can be found by clicking the QR code.

1. Underestimating GVWR and Payload Capacity

If your carrier is routinely maxed out, you’re risking DOT compliance issues, excessive wear on your truck and reduced braking and handling performance. This often happens when operators only factor in the vehicle being hauled and overlook key contributors to total weight.

Common oversights include the weight of diesel fuel, DEF tanks, co-workers and passengers, toolboxes and rigging gear and the growing trend of heavier vehicles like EVs, AWDs, SUVs and cargo vans. Towed loads, especially underlifted, can also transfer significant weight onto the rear axle, pushing it over its rating even when overall GVWR appears within limits. Over time, running at or near max capacity can shorten the lifespan of your truck and compromise safety.

Zip’s Tip:

Don’t spec your unit based solely on your average load—plan for your heaviest. Account for both the payload on the bed and axle load from towed vehicles. A longer bed or strategic weight placement may help balance axle distribution. Talk with your Zip’s rep about chassis options, axle ratings and suspension upgrades if your hauls and tows run heavy day-to-day.

2. Choosing the Wrong Bed Length & Material

Choosing the wrong bed size or material can limit the carrier’s capability and performance. Shorter beds (e.g., 19′) might come at a lower upfront cost, but they restrict your ability to haul longer vehicles and negatively affect load distribution. This can lead to improper winch angles (which may drag or damage vehicles), increased risk of bottoming out low-clearance vehicles and the inability to legally or safely load extended SUVs, trucks or specialty vehicles.

Deck material also matters. Steel offers durability but adds more weight, while aluminum is lighter and corrosion-resistant but can come at a higher cost. Choosing the wrong material for your climate or use case can lead to premature wear or unnecessary maintenance.

Zip’s Tip:

Think beyond today’s loads. Choose a longer bed, 21 feet or more, if you anticipate hauling extended vehicles or want more flexibility with load placement. For materials, go with aluminum for corrosion resistance and weight savings, or steel for added toughness. To extend the life of your carrier, consider upgrading to a galvanized sub-frame—especially if you operate in snowy or coastal environments where rust is a concern.

Disregarding Tilt and Load Angle Requirements

If you’re towing low-clearance vehicles like EVs, sports cars or custom builds, steep load angles can lead to serious front-end damage. This often results from overlooking how bed length, carrier height or tilt mechanisms impact loading geometry. Poor load angles can also make the loading process more difficult and hazardous in tight or uneven spaces.

Zip’s Tip:

If you frequently haul low-clearance vehicles, you have several smart options to improve loading safety and efficiency. A Low Center of Gravity (LCG) carrier offers a naturally lower deck height and better load angles by design. You can also consider a dual-angle bed or a right approach bed, both engineered to significantly reduce the approach angle during loading. Pair any of these with a longer bed to further minimize drag points and make the loading process safer and smoother.

Read all five tips at Zips.com or click the QR code above. The experienced sales staff at Zip’s is here to help. If you have additional questions regarding a new rollback or want to learn more about the capacity rating of the one you already own, don’t hesitate to reach out to us at 800-222-6047.

United We Tow: Women Must Lead the Charge Toward Industry Unity

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In today’s rapidly shifting landscape, the need for unity in the towing industry has never been more critical. As opposing associations grow stronger and more organized, towers across the nation continue to face a challenge that hits closer to home: division within our own ranks.

The Power We Give Away

It is time we face a hard truth: while bills are being passed behind closed doors that directly impact on our livelihood and outside organizations use their numbers and influence to work against us, we are still busy disagreeing among ourselves. While other associations and interest groups continue to grow in size, strength, and strategy, we are still struggling to get on the same page. We are wasting valuable time, resources, and energy arguing over differences instead of focusing on what we have in common: a shared mission to protect, elevate, and sustain our industry.

More Than a Role – A Responsibility

As I speak with women across the towing community, I hear the same message repeatedly: we understand the need to come together, and we want unity. We are powerful forces within this industry- not just behind the desk or the wheel, but in boardrooms, at statehouses, and on association boards. Now is the time for us to lead by example and commit to something greater than ourselves. In the towing industry, many of us wear more than one hat. We are business owners, operators, dispatchers, managers, spouses, parents, mentors, and more. We stay up late figuring out payroll, we wake up early to chase a call, and we work tirelessly to serve our customers and support our teams. We do it because we care not just about our businesses, but about the people and the future of this industry!

Progress Over Perfection

Let’s be clear that not every issue is a personal issue. But if we do not address the challenges facing our industry now, they will become personal in the future. I will not pretend to have agreed with every position our associations have taken, state or local. That is the reality of any organization. But that never stopped me from being a member, getting involved, and working to shape the industry I care so deeply about. Because I believe in working toward a stronger future, even when it requires compromise. We do not create change by sitting on the sidelines; we create it by stepping into the arena. It is about protecting what we have built and creating something even stronger for the next generation. We all have a role to play. We already lead in so many ways on the road, in our businesses, in our communities. Now is the time to lead by example in our associations, too.

Too often, when faced with disagreement, we respond by blocking progress, breaking away, or starting something new. But splintering only weakens us. If we could not collaborate in one association, what makes us think we will suddenly cooperate better in another?

When we divide, everyone loses. Instead of one strong, unified, influential organization, we end up with smaller ones that duplicate efforts, dilute impact, and exhaust resources. We lose the momentum we have built. Attendance at industry events suffers, our collective voice weakens, and legislators take note not of our professionalism, but our inability to work together. That damages the credibility we have fought hard to earn.

The Road Ahead Awaits Us

I would like to take a moment to thank Cynthia Martineau for her years of service as our Executive Director of TRAA. Our national association has made great strides under her leadership, and we are stronger because of her dedication. That said, we still have a long road ahead. I am putting my support in our incoming Executive Director, Bruce Bender, to continue that momentum forward and to push us toward much-needed unity and effectiveness in our industry. Please consider joining TRAA, whether you agree with everything or not, and help us stand up for the future of our industry.

The Change Starts With Us

We can and must do better. And the women of this industry are uniquely positioned to lead the way. We have long worn many hats- owners, operators, advocates, mothers, managers, mentors. Now let’s add unifiers to that list. Let’s not just talk about change; let’s be the reason it happens.

It is time to walk the walk. To support our state and national associations. To find common ground. To show the world what towers can do together.

What’s not at Tow Show

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It’s been several years since I’ve been to a Tow Show. This past weekend there was a tow show in Dallas, so I decided to go. Since I was one of the founders of Southwest Tow Association and this association played a big part of the show I thought it I would go and see old friends and see all the changes over the past few years.

It was great to see old friends and see new products that are in the industry. I’ll tell you what I did not see, and I’ve been going to show for years and never saw what is really needed for industry. Things that are important for a tow company are the following:

Finding Drivers – I have been in the industry for over 35 years and finding drivers is still the number one problem for tow companies. Leaving companies for your children is be coming a thing of the past because the younger generation has new priorities. Todays employees are into the following

Being on the phone
Making more money and doing less work
They would rather have a computer than a tow truck
They want to work less hours
They want to work from home
Not wanting to get their hands dirty.

This is nothing against this generation, it’s just the way it is. I want to show you a few things you can do to attract drivers.

Explain why they should work for your company. Make it sound exciting, and the potential money to be made.
Good pay, with bonuses. When I ran my company, I had drivers that made 6 figures, I trained all my drivers. I dressed them up in uniforms and gave them incentives that let them drive their own truck and decorate it and way they wanted.
I let my drivers help me make decisions for the company and made them feel important. I worked hard to get good accounts that gave them plenty of towing opportunities. Some of my drivers had their own accounts that no one could tow from. I let the driver build the relationship with the customers and they could spend money on them to make them happy.
They could always count on getting paid on certain days
I gave them time off so they did not get burned out.
I trained them and gave them the newest and greatest in equipment.
If I could offer insurance for their family, or other family benefits would be attractive.
I made the hiring process easy with details of the job and follow up while trying to hire them.
Let them talk to other successful drivers and get testimonial from their peers.
I offered a good referral program paying cash or letting them bring on a friend.
I paid for all their training programs, and I made sure we had safety procedures in place to make them feel safe.
I always had a salesperson, so my drivers saw me going after new accounts.
Offer them pilot programs and give them a chance to learn.
Used the latest technology to make sure we could offer our customers what they need to run their companies.

I had 36 employees when I sold my company and over the seven years no one quit. I always had a line of people at my door wanting to work for me and my employees knew they could be replaced if they would not follow the policies.

Branding your Company – I played a lot of sports in my career and I always build the best teams. I wanted to intimidate my competition, so we all wore uniforms and had the best equipment available. Whether it was a softball team, my basketball team, or my flag football team, when we went to a tournament, we would walk on the field and they already knew who we were, and how good we were. The same works in business. I always made sure my customers, or potential customers knew what I was offering with my service or knew how good we were. Here are a few things why a good brand is important:

A good brand build recognition. If you look good, and offer a great service everyone will want to be your customer. When customers mention towing you want them to automatically think of you company. When they see you, they remember you.
A good brand builds trust, You want to know you potential customers to know your professional, you are reliable, and they will have confidence in you.
My customers felt like they were partners with my company because they knew me and how I built my company.
A strong brand will help market the services you offer. If a potential customer needs a towing service they automictically thought of my company.
When the time comes to sell you company a good brand will bring a better price. When I sold my company, I had 2 buyers fighting to buy it.
A good brand will attract the best talent in the industry.

Branding is not just a logo it’s a perception people will have about your company.

Marketing your company – You want to market to your audience. Apartment complexes were my best customer base, so I found a police department that had meeting monthly with apartment managers to discuss crime in the area. I offered to buy them lunch if they gave me a 15-minute pitch on my company. This is how I built my company.

Know the audience. Identify who will provide you the most tow and go after them.
Focus on bebefits. I let them know I had all the proper insurance to protect them. I showed them a problem, and how I will fix it.
Use testimonials from their peers. Keep it simple and persuasive.
Measure your success and adjust as needed.

These are the three things I focused on that made me successful. I can help give me a call.

Do You Have A “CANI” Spirit?

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Recently, I was explaining to someone what happened at a carpet convention in Myrtle Beach, South Carolina. Back then I was hired to speak to about 900 carpet dealers for a well-known carpet company, Mohawk Carpet. The atmosphere at that convention was very much like speaking to a large room of tow operators from the Ohio Tow Show.

For two years, I travelled the US, Australia, Canada, and the United Kingdom doing my “CANI” classes. Every letter of the word, “CANI,” stands for something: Constant And Never-ending Improvement. A person’s improvement can’t stop. He or she must ALWAYS continue improving. The Japanese call it KAIZEN. Toyota uses it today. Let me explain what I mean. When a speaker, like me, leads a group by asking the group to repeat something after me, they normally do repeat it. That day, I told the audience to say, “CANI”, and all 900 dealers yelled back, “CANI”. However, it wasn’t without guarded looks, side-to-side. I could see that maybe they weren’t quite sure about my request. Not to be short-changed, I pressed with, “Are you with me?”

We practiced it once more, and then I pressed, “When I say “CANI”, you’re supposed to respond with “CANI”. All of us need to be constant learners and always be improving on what we do. Saying CANI does that for people. That convention lasted 3 days. So, for 3 days, we hadn’t seen the President of Mohawk take the platform. When the President did, he was a tall, thin man with a full head of hair. (I hate that type—the full-head of hair type). Their President showed up the last day of the convention as the keynote speaker.

When the President exited the elevator, people around him were saying, “CANI”. Since he hadn’t heard me speak about Constant And Never-ending Improvement, he asked his assistant, “What the hell are they saying?” With much trepidation, she said, “Oh, sir we had a speaker, D.J. Harrington, open the convention, and he has everyone saying, “CANI”. It stands for constant and never-ending improvement.” There’s no doubt that she explained to him what everyone else had already heard about constant improvement. The day that I spoke at their convention, three speakers followed my opening talk. All those speakers started their speech addressing the audience with “CANI,” and all the carpet dealers yelled back the same phrase. It was great to hear their response each time it was done. It’s inevitable!

When the President of Mohawk finally took the stage to speak to the audience, he started with, “I guess I need to start by saying, “CANI.” The entire group of dealers from across the US and Canada yelled back in unison, “CANI”. Ok, what just happened? Here’s my point. A positive affirmation was created within the group, and their response was going to continue.

That meeting happened years ago, but I was reminded again of the atmosphere that phrase, “CANI” created when I visited Marsh Motors in Jacksonville, Florida. Jim Marsh and I walked through his beautiful place, assessing his successes. Every employee greeted Jim with “CANI”. Hearing that phrase again told me that Jim had brought home the CANI attitude story to his team. Delighted to hear “CANI” from the employee, Jim answered him with “CANI”. Hearing both men repeat that phrase really made my day. The underlying message is that Jim and his people work as a team. The people at Marsh Motors believe in constant and never-ending business improvement.

However, Marsh Motors isn’t the only company doing this. Interactive Financial Marketing Group in Richmond, Virginia used the same phrase at their Christmas party to toast the New Year. With glasses held high, the team at IFMG yelled, “CANI”. The best part? Their improvement continues today.

Folks, we have an opportunity this year to make some adjustments, so we can keep improving. You’re probably thinking we’re already halfway through the year, DJ! True! Even though we are, it’s still not too late to make changes that can add to our improvement. Certainly, things are changing in this world, but none of it should stop us from keeping our CANI spirit alive. Igniting improvement is the best thing that can happen to us. So, I have a favor to ask of you.

When you see me next time, whether it’s while I’m speaking at a convention or facilitating a training class, make sure you say, “CANI”. It certainly will give me great pleasure to respond with, “CANI”. Until then, don’t stop working on Constant, And Never-Ending Improvement.

See you on the next podcast.

You’re Not Alone

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I look back at my career in towing and realized that I have accomplished a lot. I’ve had the opportunity to write articles for Tow Times, American Towman Magazine, and Tow Professional Magazine for the past 11 years. At a variety of trade shows, I held seminars and trained hundreds of towers in how to be successful in private property towing. With those successes, I put them in a book that shows all the steps I took to be successful.

In 2009, I started one of the largest towing associations in the U.S. (Southwest Tow Operators, in Texas) which runs annually on a budget of $200,000. In 2009, American Towman Magazines awarded me Towman of the Year and I made the cover of their magazine. I was able to sell my business after just 7 years and had 2 bidders fighting for my company. At that point, I decided to retire, but I was quick to realize that retiring was not for me.

I wanted to continue to help owners with their business, so I started TowTrax, a phone app that gets towers the tows that they never had before. It’s a multimillion-dollar business and has two dozen tow companies holding part ownership in the business. If you are interested in buying ownerships in TowTrax, give me a call.

As my staff runs TowTrax, I want to continue to work in the industry, so I’m starting another business that gives me the opportunity to work directly with you and help you grow your business. I want to work with you as a consultant and offer all my knowledge to you. I developed a website which is loaded with videos that show step-by-step all the parts to starting a successful business. You can post questions you might have, decisions you are about to make, needing help, or problems you are facing, and you need an outside opinion.

You pay an annual fee of $75 and get me for the year. I also have a team of professionals that work with me and are excited to offer help to your growing business. These guys are retired businessmen who have faced the problems or obstacles you face in your day-to-day business and will help you overcome them.

Here is what my team can offer you in your business.

Problem solving

Identify inefficiencies, weaknesses, or challenges
Provide customer strategies

Special Expertise

Brings knowledge the client does not have in-house. Things like finance operations, marketing, technology, legal compliance.
Advice based on real world experience and proven methods.

Business Growth

Help increase revenue, improve profit margins, and expand markets. Offer guidance on branding business, advertising, pricing, and scaling the business.
Implement systems for on-going improvement with municipal, consumer, and private calls.

Training and Development

Training employees, managers, or owners in best practices, leadership, or technical skills.
Improve systems for on-going improvement. We can recommend driver certifications, safety, and professionalism
We can help coach owners with leadership, hiring, and team building. Help staff with call handling, invoicing, and customer service.

Operational Improvements

Streamline workflows, cutting waste, or reducing cost, we can identify issues with dispatching, response time, or driver turnover.
Improve customer service, dispatching software can also help you with customer complaints, or truck downtime, re-use, or internal processes. We have expertise in working with the police, motor clubs, and municipalities. We can help you face insurance problems and DOP compliance. Help you streamline GPS and call intake. Recommend software to track trucks, jobs, and payments. We can give you ideas to cut fuel waste, downtime, and unproductive labor hours.

Strategic Planning

Build business plans, marketing strategies, and investor pitching
Help set and track goals for growth, exit planning, or investment. We can help boost cash flow through better pricing and billing processes. If you are looking to open a second location or sell the business, I have done it all. I offer a fresh set of eyes to help you evaluate your pricing, your employee performance, and customer experience. I can help you spot the weaknesses or missed opportunities your competitors are taking advantage of.

Outside Perspective

Provide feedback, unbiased feedback,
See blind spots that owners or staff may overlook

When you read this article, you might take it as an advertisement for my new company. I assure you all the information in the article are things I addressed when I ran my business. I joined a group of business owners that got together and helped each other with our business problems. I was the only tow company listed in the group, and there were 10 of us. It was very helpful because I did not have to handle things myself.

I paid $500 a month, and it was worth every penny. I am offering you my services for an annual fee of $75 a year. If interested call me at 469-774-0340, text me at this number, or send me an email (dan@towtrax.com).

NEW Preventing Roadside & Work Zone Deaths Act

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TRAA is thrilled to share that the bipartisan Preventing Roadside and Work Zone Death Act (H.R.2992) has officially been introduced! Many of you will recall from past notices that TRAA has been working with Congressman Troy A. Carter Sr. (LA-02) since the original version of the Prevent Roadside Deaths Act was introduced in the last Congress. Even better news is that this new version explicitly includes “traffic incident responders” as a direct result of TRAA’s efforts.

Additionally, the successful constituent meetings held by many of our members during TRAA’s Legislative Action Workshop & Hill Day in February have also resulted in three Members of Congress agreeing to join Congressman Troy Carter (D-LA 2) as original cosponsors of this legislation – Representatives Dina Titus (D-NV 1), Rudy Yakym (R-IN 2), and Rob Bresnahan (R-PA 8).

If enacted, the Preventing Roadside and Work Zone Death Act would establish a coordinated effort under the U.S. Department of Transportation, including data collection initiatives, enhanced Slow Down, Move Over campaigns, and the creation of a task force to develop concrete strategies to save lives.

To continue building momentum and raise awareness, we’re asking TRAA members to contact their representatives and ask them to cosponsor H.R.2992.

Q2 2025 Industry Update for Jerr-Dan Dealers & Customers

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From the Desk of Bob Nelson

Q2 2025 Industry Update for Jerr-Dan Dealers & Customers

As we move into the heart of 2025, I want to take a moment to reflect on the current state of the towing and recovery industry and share some updates on what we’re seeing across the country.

It’s tradeshow season, and we’re seeing strong engagement at these events. The visitors coming through our booths aren’t just kicking tires—they’re buyers and ready to invest. That tells us there’s confidence out there, even if it’s cautious.

Towers are staying busy. Across much of the U.S., winter brought solid snowfall, fueling Q1 activity and keeping trucks on the road well into early Q2. As the saying goes, “when it snows, we tow,” and that was certainly the case for many of our partners this season.

We expected a slow start to the year, and that’s largely played out. But the forecast points to a ramp-up in the second half. With schools letting out for summer and families getting on the road for vacation, we anticipate a strong uptick in roadside demand this summer. Historically, June through August have been prime months for towing activity, and early indicators suggest this summer will follow that same trend. We predict that Q3 and Q4 could bring the momentum we’ve been waiting for.

Still, we know there are real challenges influencing buying behavior. Interest rates remain high, financing terms are stretching longer — some out to 12 years — and insurance premiums continue to climb. Dealers are working hard to move 2024 inventory, but buyers are taking their time, weighing economic uncertainty and watching how things unfold with tariffs, chassis supply and recession chatter.

At Jerr-Dan, we’re staying focused on what we can control: Continuing to invest in product development and standing shoulder to shoulder with our dealers. This spring, we’re excited to launch a new attachment designed to expand operator capability, and later this year, we’ll be introducing a new truck that reflects our commitment to performance, safety and innovation.

We remain optimistic about where the industry is headed. Demand is there. Work is out there. And when the market turns — and it will — we want our partners ready to capitalize. Thank you for your continued trust and for all you do to keep the towing world moving.

Wishing you a strong and successful Q2,

Bob Nelson
Vice President & General Manager, Jerr-Dan

What Makes a Medium-Duty Chassis Ideal for the Tow Industry?

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In the tow and recovery industry, time, reliability, and comfort are more than preferences, they’re requirements. For fleet owners, operators, and drivers, the choice of a medium-duty truck chassis can make a measurable difference in daily efficiency, safety, and long-term profitability. Today’s top-performing chassis platforms offer more than just strength and power; they’re built around the real needs of the people who operate them.

Durability and Performance

At the core of every successful tow operation is a truck that can manage tough loads and long days. That begins with a strong frame. Many fleets look for chassis offering frame strength up to 80,000 PSI, ideal for heavy-duty upfitting like flatbeds and wheel lifts. A dependable powertrain is just as critical. Hino Trucks, for example, pairs a proven Cummins 6.7L diesel engine with an Allison 6-speed automatic transmission in all of its models, striking a balance between performance and efficiency. Hino offers an industry exclusive 5-year standard transmission warranty.

Driver-Centric Cab Design

The cab is more than a workspace, it’s where drivers spend most of their day. That’s why comfort, visibility, and accessibility matter. One area where Hino clearly differentiates itself is in its wide, automotive-inspired cab design. The interior offers ergonomic seating, intuitive controls, and a layout that was designed with the driver in mind.

Over-the-hood visibility is another key consideration. Towing professionals often operate in high-traffic or roadside emergency conditions. A clear view of the road and surrounding vehicles not only improves safety, it also reduces driver fatigue. Hino’s cab design and low-profile hood contribute to best-in-class visibility, making it easier to see in tight or congested spaces.

Agility and Serviceability

A truck built for towing must be agile. Whether navigating narrow urban streets or backing into a tight recovery position, a 55-degree wheel cut allows for exceptional maneuverability. Hino offers one of the tightest turning angles in the industry.

Ease of maintenance is another overlooked but critical feature. Hino’s cab and hood design allows for quick engine access, simplifying driver pre-trip inspections and saving technicians time during routine service. These small efficiencies add up over the life of a truck, reducing downtime and improving uptime.

Versatility and Peace of Mind

Tow fleets need options. Whether running a solo rollback or a full fleet of recovery vehicles, chassis configurability is key. Medium-duty platforms like Hino’s L Series offer multiple wheelbases with standard and extended cab options, accommodating a variety of upfits without costly customizations.

Long-term dependability is also top of mind for owners. Hino supports its trucks with some of the most extensive standard warranties in the industry while also offering an array of extended chassis warranties out to 7 years/300,000 miles, a valuable consideration when evaluating total cost of ownership. These warranties give operators and business owners peace of mind, knowing they’re backed for the long haul.

A Platform Built for Purpose

When it comes to selecting a medium-duty truck chassis for towing, it’s not just about specs, it’s about how those specs translate into real-world performance. From a driver-focused cab and best-in-class turning radius to serviceability and strong OEM support, Hino Trucks has earned a reputation in the towing community for reliability and ease of use by providing The Ultimate Ownership Experience.

Ultimately, choosing the right chassis comes down to identifying the features that matter most to your operation, and making sure the truck you select is built to work as hard as you do.

Advanced Track Solutions, LLC.

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Introduction

In the ever-evolving world of vehicle transportation, efficiency, safety, and innovation are key. ResQTrack emerges as a groundbreaking solution, catering to the needs of professionals and industries that require reliable and precise vehicle relocation. Whether used in emergency scenarios, industrial applications, or routine operations, ResQTrack represents a leap forward in vehicle mobility technology.

Overview of the ResQTrack

The ResQTrack vehicle mover is a highly versatile machine designed to assist in the seamless relocation of vehicles. ResQTrack offers capabilities from small cars to full size SUV’s and pick-ups, it is engineered to handle diverse weights and dimensions. The ResQTrack is powered by a gas or diesel engine and provides unparalleled ease of use, making it an obvious choice for automotive professionals.

Core Features

Precision and Control: The ResQTrack is remote controlled and allows for precise movement of vehicles, making it ideal for tight spaces or challenging environments. Locations where standard wreckers or flatbeds are unable to reach.
Adaptability: Its design accommodates various vehicle types and sizes, ensuring versatility across multiple applications.
Damage Free: ResQTrack allows for damage free operation, the only part of the vehicle that is touched is the surface of the tires, thus eliminating the risk of damage to vehicles.

The ResQTrack vehicle mover finds its utility across a wide range of scenarios and industries. Below are some of the key applications:

1. Emergency Response

In situations where vehicles need to be quickly relocated and responders are in a “hands off” transport, the ResQTrack delivers unparalleled efficiency. ResQTrack can place vehicles in a secured law enforcement facility without even rolling a wheel or touching the vehicle.

2. Automotive Repair and Collision Centers

Mechanics and automotive professionals’ benefit from the ResQTracks ability to effortlessly position vehicles in garages or repair bays. Its precision ensures that vehicles are moved without any risk of damage.

3. Parking Management

The ResQTrack vehicle mover is a game-changer for parking facilities where space is at a premium. It enables staff to optimize vehicle arrangement, ensuring efficient use of available space. Parking structures always pose a problem, ResQTrack eliminates these stressful multi-truck types of calls.

4. Breakdown Towing

Today’s technology in vehicles possesses a serious problem for the towing industry. Electronic Park brakes and electronic transmissions create problems for everyday towing. ResQTrack eliminates wasted time trying to release brakes or engage shift lock releases.

The adoption of the ResQTrack brings numerous advantages to its users:

Time-Saving: Eliminates the need for multiple trucks and multiple drivers.
Cost-Efficiency: By enhancing operational efficiency, ResQTrack helps save costs on labor and resources.
Ease of Operation: Even with minimal training, operators can use the ResQTrack effectively, thanks to its intuitive controls.
Return on Investment: Allows for 1 truck instead of time wasted, waiting for a support truck, which allows other trucks to be working other calls.

Maintenance

Maintaining the ResQTrack is straightforward, thanks to its robust design, routine maintenance ensures its long-term functionality.

Customer Support

Advanced Track Solutions offers comprehensive customer support, including:

Technical assistance and troubleshooting.
Access to replacement parts and upgrades.
Training for new operators.

Conclusion

The ResQTrack represents a paradigm shift in vehicle relocation technology. Its innovative features, diverse applications, and user-centric design make it an indispensable tool for professionals in the towing industry. As technology continues to advance, solutions like the ResQTrack pave the way for safer, more efficient, and sustainable practices in vehicle transportation.

For the towing industry, the ResQTrack stands out as a versatile and reliable addition to any fleet. It not only simplifies vehicle relocation but also inspires confidence in operators, ensuring that every task is completed with precision and care. The ResQTrack is more than just a tool—it is a testament to what modern engineering and innovation can achieve.

We Are Back! YES, We Are!

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You got it! We are back at the Great Wolf Lodge in Mason, Ohio. Mark your calendar right now while you are reading this article in the number one magazine for Towing and Recovery industry. Additionally, mark it for September 25^th -28^th, 2025. For so many years, the towing companies, all throughout Ohio, Kentucky, and West Virginia, packed the Great Wolf Lodge for the best family tow show of the year.

The event is called the Midwest Regional Tow Show. Do yourself a favor. Don’t miss this great time at a spectacular location. Your children will thank you for bringing them to the most family-friendly show of the year. Children are entertained on Friday and Saturday evenings, allowing parents to attend the show events.

The women of TRAO host a luncheon, featuring a Safety, Fashion Show with new apparel complete with male “models”. I was one of them two years ago, known to readers as the “Love Doctor”. Yes, I did strut down the runway while showcasing new apparel, and with style, I might add!

For learning instruction, there will be plenty of seminars. Yes, there is no cost to go to a class while at the Great Wolf Lodge for one of the best tow shows of the year.

The most attended part of this show is held on Thursday night. It starts at 5:30p. It is called “Celebration of Life”/Slow Down, Move Over Event with a full-scale parade. I participated last year. I was honoring Linda Unruh’s son, Bobby who was killed on the roadside helping a tractor trailer out of a ditch.

Now, let me spend a few moments about the reason I like this show much more than other shows. Yes, it is the most family-friendly tow show of the year. I will certainly give it that. Here’s another reason I prefer this show. On Friday night, you will find me at the Injured Driver’s Fund Auction. There is plenty of food, drinks, music and a cash bar at this event. I will be bringing some items for the auction. All the proceeds go straight to the Injured Driver’s Fund. The live auctioneer makes it fun and very entertaining. All the items line the walls of this big room which have been donated by fellow towers, and vendors attending this show. So, bring one or two items to auction off for this great cause. Additionally, after this event, you can join in a poker tournament.

Ok, Women! Saturday is for you. At 12:00pm, the TRAO puts on the Women’s Luncheon. Get your tickets for $20.00 at the WTRAO booth located in the main conference area. A reminder though, dress in your best Western attire. Best dressed wins an award. Every night is “Lil Towers Night”. One night they do a camping event while Saturday night is movie night and a pajama party.

For all adults, every night is karaoke night. In Ohio, they have “the karaoke singers”. It is fun to watch everyone take the stage, and they have a great time. There are always people there that will sing along with you. Last year, I did the Blues Brothers rendition of “I’m a Tow Man” with Chuck Camps band from the Great State of Georgia. We had towers from lots of other states, a bunch from Florida were there too. So, go to their web page at Midwest Tow Show.org or call Bruce Bender at 513-791-7555 if you want a booth or to make reservations.

Until September 25th, I’ll see you on the next podcast.

Towing the Line and Leaving a Legacy: Marilyn Rogers

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“On the Brink of a Great Career – Who’ll Push Me Off?”

Marilyn Rogers might not have known just how spot-on her husband Dewey’s high school yearbook caption would be, but life sure had a way of making it true. From small-town high school sweethearts to towing industry pioneers, Marilyn and Dewey carved out a legacy in towing, proving that resilience, family, and a bit of Wisconsin grit can build an empire.

From Gas Pumps to Tow Trucks: The Start of Something Big

It was 1955. Marilyn and Dewey were just 22 years old when they took a leap of faith and leased a Mobil gas station in South Beloit. The plan? Temporary. Dewey had his sights set on becoming a pharmacist, but life had other ideas. The country was in a recession, and with a little one at home, they had to make the practical choice, and one that ended up shaping the rest of their lives.

New Year’s Eve 1957, a blizzard swept through the area. That night, tragedy struck when a local tow truck driver lost his life while winching a car out of the ditch. The police chief approached Dewey, asking him to purchase the company from the driver’s widow. He even offered to help finance the deal because the area needed a towing service…and fast.

By January 7, 1958, Marilyn and Dewey officially owned their first tow truck. It was a 1956 Chevrolet pre-war Holmes W-35 Heavy Duty Wrecker. The same truck involved in the tragic accident that changed their path now became the foundation of Dewey’s Service Inc.

A Family Business in Every Sense

Marilyn made it clear. The employees from the previous owner would keep driving the truck, but Dewey needed to stay at the gas station. Having a young child at home and witnessing firsthand the dangers of the job, she was determined not to become a widow herself. But, as anyone who has ever been in towing knows, plans and reality do not always align. Dewey wasn’t one to sit on the sidelines either, and before long, he was out running calls right alongside the crew.

As the years rolled by, towing became a full-on family affair. Marilyn’s sister, Gladys, stepped in to help with the kids and the bookkeeping. Her mom lived close

to the school, so the kids always had a safe place to go. Marilyn did it all- dispatching, bookkeeping, running the gas station counter, and even hopping behind the wheel when duty called. Marilyn wasn’t just balancing work and home, she was integrating them.

In 1967, Marilyn and Dewey attended the first-ever Wisconsin Towing Association (WTA) meeting. It was a smoke-filled room of men and not another woman was in sight. They arrived 15 minutes late, and Dewey, refusing to stay, turned right back around. However, at the second meeting, Marilyn was prepared. She grabbed their daughter, Jean from the car and marched right in. Dewey had no choice but to follow. Decades later, Jean would become the second-ever female president of the WTA – a full-circle moment! That is something that still makes Marilyn smile today. It was not always easy for women in towing, and Marilyn fought for years to get the ladies their own space at industry events. When the WTA finally set up a Ladies’ Luncheon at the annual convention, she knew that progress was being made.

The Highs and Lows of the Towing Life

Marilyn wore a lot of hats, but she was never afraid to roll up her sleeves and get to work. One Easter morning, eight months pregnant and dressed in her Sunday best, she had to jump in a truck to help on a call, heels and all. And when Dewey needed backup on long hauls, Marilyn would drive while he slept, waking him up when they hit a city so he could take over.

But the road was not always smooth. Marilyn recalls some of the toughest times:

The Break-In – After towing a car involved in an arrest, the suspects stole Marilyn’s purse. They broke into their home not once, but twice, and the second time, they tied up the whole family. Thinking fast, Marilyn told them the police were expecting them on a call. If they didn’t show up, officers would come looking. That was enough to scare them off, and the police caught them soon after.
A Roadside Tragedy – In the 1980s, her son-in-law Gary and driver Doug were hit while working on the side of the road. Both survived, but Doug suffered severe burns. To this day, Gary carries the mental scars from that accident.

A Legacy That Lives On

Today, at 92, Marilyn may not be in the shop every day, but she is still the matriarch, keeping the business and family together. She lives in a four-generation household with her daughter, Jean, son-in-law Gary, granddaughter Johanna, and her great-granddaughters who keep her on her toes. The business has grown from a single truck to a fleet of ten, and employees are not just employees, because they are family, whether they share her last name or not.

Marilyn may not have had role models in the industry when she started, but she and Dewey built something bigger than themselves…a legacy of resilience, innovation, and family-first values. They turned a gas station lease into a multi-generational business, proving that success is not just about having a plan, it is about the grit needed to roll with life’s unexpected detours. Over time, the WTA and the towing community became her extended family, offering support and friendship through the ups and downs of this wild industry. Marilyn is proud of the business she and Dewey built brick by brick, mile by mile.

If there is one thing Marilyn’s story proves, it is that the greatest careers don’t always come from a plan. Sometimes, they come from picking up the phone and answering the call. Literally! Seven decades, countless stories, and an unwavering commitment to the towing industry, Marilyn and Dewey didn’t just build a business. They built a legacy that continues to grow.

TRAA Applauds Nomination of Derek Barrs as FMCSA Administrator

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TRAA proudly applauds the nomination of Derek Barrs as Administrator of the Federal Motor Carrier Safety Administration (FMCSA). With an extensive background in highway safety and transportation, Barrs is exceptionally qualified to lead FMCSA in its critical mission to enhance roadway safety and oversight for the commercial motor vehicle industry.

Barrs brings decades of experience in transportation safety and infrastructure, having previously served as Chief of Florida’s Highway Patrol, where he played a key role in statewide traffic safety initiatives. He then joined HNTB Corp., a leading transportation engineering firm, where he further solidified his expertise, as he worked on transportation-related projects focused on improving roadside safety and efficiency.

“The nomination of Derek Barrs is a strong step toward ensuring that FMCSA remains dedicated to improving highway safety and the regulation of commercial motor vehicles,” said TRAA President, George Kuntz. “His extensive background in highway safety and transportation-related initiatives positions him as the right leader for this role. For the towing and recovery industry, Barrs’ appointment is particularly promising, as he understands the critical role our professionals play in keeping roadways clear and safe. His leadership will help address key challenges such as roadside safety protections and fair regulatory policies that impact our industry.”

TRAA urges the Senate Commerce, Science, and Transportation Committee to move swiftly in confirming Barrs as FMCSA Administrator. His leadership and expertise will be invaluable in fostering policies that support safe and efficient roadways for all users, including the towing and recovery industry. His deep understanding of highway operations and emergency response will be instrumental in ensuring that towing professionals are recognized as essential to roadway safety efforts.

Tow Truck Coalition Calls on Congress to Revoke California’s De Facto Diesel Truck Ban

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Regulations Have Proven Economically and Technologically Infeasible

April 7, 2025, Sacramento: A national coalition of state towing and recovery truck associations is urging Members of Congress to pass Congressional Review Act Resolutions that reverse the de facto ban on medium to heavy (MHD) diesel truck engines over the next decade.

“While California’s electric vehicle mandate is well-intended, the Advanced Clean Trucks and Omnibus NOx regulations have proven technologically and economically infeasible,” said Josh Lovelace, national director of the Safe Roads Coalition. “The regulations are so costly and onerous that truck manufacturers are not building medium to heavy-duty (MHD) electric trucks that meet basic performance and safety standards of towing and recovery vehicles, and the sales of combustion truck chassis are coming to a standstill in states that have implemented California’s rules. Moreover, even if manufacturers were mass-producing medium to heavy-duty electric trucks, states are not on track to building enough big truck charging stations along America’s interstate system.”

Five of the ten states that adopted California’s rules have immediate implementation deadlines, and they seek to delay the regulations in whole or in part. The regulations have suppressed the sales of medium to heavy-duty (MHD) combustion engine trucks before truck manufacturers can mass-produce ZEV alternatives, and states do not have adequate charging stations for large trucks. As an indication of what will happen in other states, in the first model year enacting this regulation MHD combustion engine chassis sales declined by over 80 percent in California. Despite CARB’s amendments to the ACT regulation in October 2024, truck dealers and upfitters have not reported increased availability or sales.

“No matter how well-intended, California’s electric vehicle regulations should not be allowed to wreak havoc on America’s economy and deny the motoring public access to reliable roadside services,” said Lovelace. “One must only look at California to see how the regulations impact other states. California’s manufacturing and sale of towing and recovery trucks is coming to a screeching halt.”

H.J. Res. 87 (James-MI) would reverse the EPA’s decision to approve a waiver granted to California allowing the State to mandate the sale of zero-emission trucks, otherwise known as the Advanced Clean Trucks regulations.

H.R. Res. 89 (Obernolte-CA) would end the EPA’s decision to allow California to implement its most recent nitrogen oxide (NOx) engine emission standards, which create burdensome and unworkable standards for heavy-duty on-road engines.

Co-leads of the resolutions include California Congressmen Kevin Kiley and Jay Obernolte.

Public safety agencies widely recognize towing and recovery drivers as part of the roadway safety network that supports motorists and first responders. By providing reliable roadside assistance 24/7 and clearing road accidents and mechanical breakdowns, motorists and truckers spend less time stuck in traffic, use less fuel, and generate less greenhouse emissions. In California (Freeway Service Patrol) and some other states, towing services partner with state and local transportation authorities to provide free highway services. UC Berkeley found that tow truck availability reduces emissions by removing vehicles quickly to reduce traffic congestion.

The Safe Roads Coalition is a coalition of towing and recovery truck businesses from 11 ACT states that seek delays, or the exemption afforded other emergency vehicles (police, fire, and government-owned tow trucks). There are an estimated 45,000 towing and recovery businesses in the U.S. Visit www.saferoadscoalition.com for news, including an explainer video.

Contact: Marko Mlikotin

River City Communications

marko@rivercitycomm.com

m 916.799.7574

Keep Driving Forward… Conversations About the Future with Industry Leaders

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Lee, Matt and Martin Giles, Atlanta Wrecker Sales, Chesnee, SC & Athens, GA

JERR-DAN: Besides sales, excellent customer service, and so on, what do you feel is one of the most important issues facing our industry? Let’s include everyone — manufacturers, distributors, towers and towing company owners.

ATLANTA WRECKER SERVICE: Training. Without a doubt. And we would add one more group that we wish we could get the training message out to: “civilians.” That is, those driving cars and trucks out there and making life dangerous for operators. But we will try to just focus on the changes we can make.

JERR-DAN: How have you, as a company, tried to make a difference?

ATLANTA WRECKER SALES: As our facility has grown, we’ve partnered with one of the well-known WreckMaster trainers, Scott Aey, and hosted his training sessions at our location. We have an extra building that comfortably accommodates 40-50 people. It’s a perfect mini-convention hall, it even has its own kitchen. And it is “neutral territory,” a place where even competitors can feel easy sitting down together. So now we try to host at least one session per year, but we’ve made it available for Scott whenever he needs it — we’ll host the session, we’ll feed the attendees, we’ll clean up after them.

JERR-DAN: It sounds like training is more than just a customer service issue to the Giles family and the company.

ATLANTA WRECKER SALES: That is true. We believe that it is of critical concern to our industry, and we feel like all of us in towing and recovery need to do what we can to improve training programs and increase the number available. We have to train these newcomers to our industry how to do their jobs in such a way that they don’t get hurt.

Lee is always happy when we do one of these classes. The rest of the team feels the same. We will see a lot of young people in a class and we know that if we hadn’t hosted this class and if the trainers hadn’t shown them how to do the work correctly and safely, those young people would have a much higher chance of getting hurt down the road. But now they can go back to work for their boss, maybe make their boss more money, make themselves more money, and stay safe. And that’s the most important thing.

About Atlanta Wrecker Sales
Atlanta Wrecker Sales Inc. is proud to be the #1 Jerr-Dan equipment distributor for wreckers and tow trucks. For the 12th year in a row, we have been named Jerr-Dan’s #1 distributor, which has created a reputation of excellence that we continuously strive to keep. With 10 years of quality experience, Atlanta Wrecker Sales Inc. can promise the lowest prices and the best service in the wrecker, carrier and tow-truck sales and equipment industry.

At Atlanta Wrecker Sales Inc., we strive to offer our customers the experience of purchasing a specialized custom-built unit with a professional, courteous staff of people who know what the customer wants in order to get them what they need. That is why we have become a turn-key operation, handling everything from arranging for financing and lease plans, to delivering the finished product to our customers’ doorstep.

Atlanta Wrecker Sales Inc. is located in the Southeast United States with offices in South Carolina and Georgia, but we offer our services nationwide.

Hino Trucks USA

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A big thank you to Nozomu Harada, Hino Motors Limited’s Chief Total Support Officer, for visiting our corporate headquarters this week. It was a pleasure to host you and discuss exciting opportunities ahead.

At Hino Trucks, we are fully committed to leading the charge of Total Support for our customers across the US. By staying in constant contact with our customers, we gain invaluable insights into their operations, allowing us to better understand and anticipate their needs.

Together, we’re positioning ourselves to make a positive impact and provide tailored solutions that drive success. Here’s to continued collaboration and growth! #CustomerCommitment #TotalSupport #UltimateOwnershipExperience

EVRoadHERO: The Smarter Choice in Mobile EV Charging

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Portable • Powerful • Clean • Profitable

We believe our mobile EV charger strikes the ideal balance for roadside rescue situations. Unlike bulky, high cost
solutions, our unit is purpose-built for applications where speed, reliability, cost and simplicity matter most.

LOWER COST

Thousands less than other solutions — without sacrificing performance.

CLEANER POWER

We use an inverter generator ensuring clean, EV-friendly electricity, unlike other systems that may not deliver quality power EV’s prefer.

GREATER PORTABILITY

At just over 200 lbs., with wheels and a compact 29″x29″x29″ footprint, it’s easy to load, move, and deploy — even from the back of a midsize SUV

MULTIPURPOSE GENERATOR

Purchase for your towing business and use it for yourself at home during outages.

Adding miles of range to an EV battery is far more complex than a simple “miles-per-minute” promise. EVRoadHERO offers conservative, realistic estimates based on real-world factors—not marketing hype. When an EV battery is at 0%, as is often the case during emergency charging, the vehicle will typically limit how fast it can accept power. This is a built-in protection feature — and it applies regardless of how powerful the charger is.

Even under ideal conditions, mileage added per minute depends on several variables:

The type of EV— Smaller, more efficient EVs (like a Chevy Volt) can add more miles per kilowatt-hour than larger models.
Battery status— A cold or depleted battery won’t accept charge as quickly.
Weather conditions— Cold temperatures slow everything down.

Rather than promising “up to” scenarios that only apply in perfect lab conditions, we give you realistic performance expectations based on how EVs behave in rescue situations — because that’s when you need accuracy the most.

FAST CHARGING

Our 9kW unit delivers ~5 miles of range in 11-12 minutes – plenty to get most EVs back on the road quickly. While 11kW units are 1-2 minutes faster, they cost thousands more and sacrifice portability. We offer the best balance of speed and cost. For more information visit: evchargehero.com