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Did You Create a Business or Just a Job?

I have come across an interesting phenomenon several times in the past few years.Ā  I would say it is unique to our industry, but...

The Aftermath of a Business and Personal Tragedy

Many of you may have read my earlier article, ā€œThis One Got to Me,ā€ about an older gentleman who experienced both a business and...

Insurance Ignorance

As an industry and community, we take insurance claims and the insurance process for granted since we deal with it every day.Ā  What we...

Are You Allergic to Training?

Itā€™s time to be honest with yourself.Ā  Are you or your lead drivers allergic to training? Are you afraid youā€™ll learn something or attend...

Proactive Training or the School of Hard Knocks?

Iā€™ve been told Iā€™m abrupt and a little brash. I prefer the idea that Iā€™m a realist; therefore, I call things like I see...

PROTECT YOURSELF WITH SITUATIONAL AWARENESS!

In the past few weeks, a tow driver in Texas was shot and killed by two men at an apartment complex in Houston.Ā  Another...

Trifecta!

A trifecta is usually a good thing. In the gambling world, it means that youā€™ve hit progressively three times in a row.Ā Ā Trifecta is a...

Leading By Example – Your Words Account For Your Integrity

Taylor Swift--why is an expert witness and training guy in the towing industry opening an article with Taylor Swift?Ā  Because when Taylor Swift has...