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Hiring & Firing Tactics That Might Just Get You Sued

Times have changed, so have people.Ā  Hiring and firing used to be simple and straightforward. Lawyers now advertise on television, the internet, and the radio...

Negative Behavior Correction

As a follow-up to last issueā€™s article about negative behavior, complaining, and other detrimental activities your employees may be engaging in, I want to...

Itā€™s Time to Work on Words and Attitudes

While weā€™re still dealing with limited business and strange social distancing restrictions, Iā€™m hoping we can pass on some information that may help you...
expert witness, James E. Lewis

Make the most of Covid 19 Downtime and unusual circumstances

When Covid 19 surfaced, most of us thought it would go away quickly and wouldnā€™t put much of a dent in our businesses ā€“...

Did You Create a Business or Just a Job?

I have come across an interesting phenomenon several times in the past few years.Ā  I would say it is unique to our industry, but...

The Aftermath of a Business and Personal Tragedy

Many of you may have read my earlier article, ā€œThis One Got to Me,ā€ about an older gentleman who experienced both a business and...

Insurance Ignorance

As an industry and community, we take insurance claims and the insurance process for granted since we deal with it every day.Ā  What we...

Are You Allergic to Training?

Itā€™s time to be honest with yourself.Ā  Are you or your lead drivers allergic to training? Are you afraid youā€™ll learn something or attend...

Proactive Training or the School of Hard Knocks?

Iā€™ve been told Iā€™m abrupt and a little brash. I prefer the idea that Iā€™m a realist; therefore, I call things like I see...

PROTECT YOURSELF WITH SITUATIONAL AWARENESS!

In the past few weeks, a tow driver in Texas was shot and killed by two men at an apartment complex in Houston.Ā  Another...

Trifecta!

A trifecta is usually a good thing. In the gambling world, it means that youā€™ve hit progressively three times in a row.Ā Ā Trifecta is a...

Leading By Example – Your Words Account For Your Integrity

Taylor Swift--why is an expert witness and training guy in the towing industry opening an article with Taylor Swift?Ā  Because when Taylor Swift has...