Mental Health
A little background – I’ve always kept a primary job since I don’t make enough income from my expert witness and writing work to...
2024 TPRNC Mid Atlantic Tow Expo
The North Carolina tow show this year was a blast!! This was the 2nd year, in 30 years, that the show was held inside....
There’s No Training Like Real Training
I happened upon an article by my new friend Barry Brownstein, and it really opened my eyes. Perhaps the overview of the article will open...
Do you and your people meet the qualifications to be called...
I’ve been told I’m abrupt and a little brash – I prefer the idea that I’m a realist and I call things like I...
A Mentor
My parents both grew up during the Great Depression, with my mom being 8 years old and my dad being 16 when the stock...
Negative Behavior Correction
As a follow-up to last issue’s article about negative behavior, complaining, and other detrimental activities your employees may be engaging in, I want to...
INA Towing News Top Service Provider
INA Towing’s Christmas Celebration in Baltimore was a magical sight to see. As long as I can remember, it has been tradition for Gay...
No one likes unpleasant Surprises
We all like good surprises, like at your birthday or graduation, or surprising your family with a vacation trip. There are other surprises that...
Did You Create a Business or Just a Job?
I have come across an interesting phenomenon several times in the past few years. I would say it is unique to our industry, but...
Chicken lights, chrome, and electronic doo-dads, but very little,...
When I was stationed in Korea, I went to the Philippines to evaluate a military exercise. I saw something I’d never seen, and they...
Insurance Ignorance
As an industry and community, we take insurance claims and the insurance process for granted since we deal with it every day. What we...
It was only for a minute…
I realize that in my job, I see a lot of doom and gloom and negativity – and that makes more jaded than most...
We Tame the Cold Like Nobody Else
Each winter, the news is awash with shocking features on, you guessed it, cold weather and snowy conditions. The part they spend little time...
Are You Giving Your Customers Safety Training?
Hundreds of people have ridden in my tow trucks over the years. I had a recent discussion with a 20+ year friend who turned...
PROTECT YOURSELF WITH SITUATIONAL AWARENESS!
In the past few weeks, a tow driver in Texas was shot and killed by two men at an apartment complex in Houston. Another...
It’s Time to Work on Words and Attitudes
While we’re still dealing with limited business and strange social distancing restrictions, I’m hoping we can pass on some information that may help you...
