Mental Health
A little background – I’ve always kept a primary job since I don’t make enough income from my expert witness and writing work to...
INA Towing News Top Service Provider
INA Towing’s Christmas Celebration in Baltimore was a magical sight to see. As long as I can remember, it has been tradition for Gay...
The Joy of Towing – A Medical Worker’s Second Career
By Matthew C. Fueston
Today, Christina drives a Jerr-Dan MPL-40 for Action Towing of Aurora, Colorado. Talking to her, the joy shines through—this is a...
Are You Allergic to Training?
It’s time to be honest with yourself. Are you or your lead drivers allergic to training? Are you afraid you’ll learn something or attend...
Do you and your people meet the qualifications to be called...
I’ve been told I’m abrupt and a little brash – I prefer the idea that I’m a realist and I call things like I...
There’s No Training Like Real Training
I happened upon an article by my new friend Barry Brownstein, and it really opened my eyes. Perhaps the overview of the article will open...
We Tame the Cold Like Nobody Else
Each winter, the news is awash with shocking features on, you guessed it, cold weather and snowy conditions. The part they spend little time...
A Mentor
My parents both grew up during the Great Depression, with my mom being 8 years old and my dad being 16 when the stock...
Negative Behavior Correction
As a follow-up to last issue’s article about negative behavior, complaining, and other detrimental activities your employees may be engaging in, I want to...
No one likes unpleasant Surprises
We all like good surprises, like at your birthday or graduation, or surprising your family with a vacation trip. There are other surprises that...
Navigating the Tight Job Market for Towing Companies
For the past few years, consistent feedback from our clients and prospects has revealed that finding quality drivers is the number one issue today.
In...
Chicken lights, chrome, and electronic doo-dads, but very little,...
When I was stationed in Korea, I went to the Philippines to evaluate a military exercise. I saw something I’d never seen, and they...
Did You Create a Business or Just a Job?
I have come across an interesting phenomenon several times in the past few years. I would say it is unique to our industry, but...
PWOF Hino Giveaway Truck
Frank Ennis many know and have come to love from seeing his smiling face and his wonderful wife Lisa’s at a tow show near...
It was only for a minute…
I realize that in my job, I see a lot of doom and gloom and negativity – and that makes more jaded than most...
Are You Giving Your Customers Safety Training?
Hundreds of people have ridden in my tow trucks over the years. I had a recent discussion with a 20+ year friend who turned...
