back to top
Home Blog Page 33

Digital Dispatch with GPS Technology: A Ticket to Play

In today’s service-based economy, every service experience becomes a “moment of truth” with each customer. Even when an unfortunate event has disrupted the customer’s day, an excellent roadside assistance experience has been proven to increase that customer’s loyalty to the brand providing the service. This is as true for service providers building their own tow businesses as it is for the automotive manufacturers, insurance carriers, and other warranty providers they sometimes represent.

Combined with the changing expectations of an increasingly “connected” customer base, we’re already seeing the entire roadside and towing industry – service providers and motor clubs – pushing to deliver a better customer experience by embracing the advantages of location-aware and real time technology.

A few years ago investing in digital dispatch with GPS technology was a costly proposition. GPS devices that need to be installed in every truck and then integrated into a Dispatch Management system could cost anywhere from $400 to $800 per vehicle. But there are many benefits: lower fuel costs, safer drivers, less accidents, fewer delays, less stolen equipment, and larger discounts on insurance premiums. It took only six to twelve months for the investment to pay for itself, but it’s never been easy for smaller operations to shell out a few thousand dollars to get a new system up and running.

However, in the last few years, less expensive options have been coming into the market, with some fleet management packages now offering financing options with zero money down. At the same time – and perhaps more importantly – the use of smartphones has become widespread. Smartphones and data plans are not inexpensive, but many drivers have already made the personal investment: Today over 75% of Americans have a smartphone. And more and more business owners are requiring their drivers (and many other employees) to carry one. The rapidly growing smartphone market has customers demanding real-time information on everything from taxi services and food delivery to real-time traffic patterns and updates on when their tow truck will arrive.

Because customers are demanding more, every industry is seeking ways to meet their expectations. Offering roadside assistance coverage as a benefit of warranties, credit cards, and cell phones is more popular than ever, leading to increased dispatch volume. With more volume comes more responsibility and tow companies are seeking to proactively manage each dispatch to ensure ETAs are met, customer satisfaction is high, and fleet utilization is optimized.

Tools that accomplish this, such as Digital Dispatch with GPS technology, allow service providers to make their businesses more efficient and create a better customer experience. At the same time, more and more motor clubs are bringing mobile applications to the market, such as Agero, which in January 2011 was the first motor club to unveil a service provider mobile app. Other clubs have since followed suit. Since the release of Agero’s mobile app, Roadside Connect™, there have been several major upgrades and additions to the platform, enabling service providers to raise customer satisfaction and loyalty while increasing their dispatch volume. Apps like RoadsideConnect offer numerous benefits for your dispatchers such as accepting jobs without having to take a phone call and assigning a driver with the push of a button. The app also allows your drivers to remain hands-free and still provide status updates when they have location services turned on in their smartphone. As these mobile apps inevitably become even more useful and even more convenient to use, we’ll see universal adoption across the industry.

Nearly 40% of tow trucks have a hard-wired GPS device already in them. Of the remainder, 45% have drivers who carry a smartphone capable of running a digital dispatch with GPS app or a third party dispatch system such as Beacon Software, TowBook or Ranger. The remaining 15% of trucks and their drivers are not yet connected. To stay competitive, nearly all tow companies will need to adopt some form of digital dispatch with GPS technology – or they will lose more and more business as they become out-of-date. The rules of the game are changing quickly and sharing status and location updates with the customers and motor clubs is rapidly becoming a ticket to play.

Written by Frank Klemovitch, Director of Product Management at Agero

What’s new with SpeedTech Lights?

SpeedTech Lights just celebrated 10 years in business while maintaining an A+ Customer Service rating from the BBB for all 10 years! As a big player in the emergency lighting market, product insight and innovation have always been key factors to SpeedTech Lights’ success, while maintaining the best prices in the industry. With direct buying ability off of the website (www.SpeedTechLights.com) and dealer relationships around the world, it is easy to find SpeedTech Lights’ products anywhere you go. From full-size light bars and mini bars, to interior, exterior, hide-a-way warning vehicle lighting and sirens, SpeedTech Lights has a product to fit any of your emergency vehicle lighting needs. SpeedTech also carries performance LED off-road lighting and even a full line of IP68 rated, water proof flashlights. To give you an idea of STL’s products, below are the different light bar series and off-road/work lighting:

STL K-Force II Series

The STL K-Force II Series light bars feature a rugged, weather-proof, double-layer aluminum housing and range all the way from a 12-inch micro bar to a full-size 71-inch tow bar, including stop, tail and turn functionality. These light bars feature Generation III – 1 watt LEDs, with 3-watt LEDs for work and alley lights. With TIR or Linear optics, these light bars come with traffic advising functionality and 15 available flash patterns. Multicolor LED modules are available to switch easily from flashing colors (ex. red & blue) to amber traffic advising. The K-Force light bars are very reasonable priced from $179.99 to $929.99, with SpeedTech Lights’ 5-year warranty.

STL Prime II Series

The STL Prime II Series light bars feature a sleek, durable, poly-carbonate housing, with fully encapsulated LED modules. This series is available in multiple sizes, from 18 to 55-inches, including a tow package featuring stop, tail, and turn functionality. These light bars are available in TIR or Linear optics, with Generation III 1-watt LEDs and 3-watt LEDs for work and alley lights. Featuring left, right, center out traffic advising and 15 flash patterns, multicolor modules are available to easily switch between the two. The Prime II Series is competitively priced from $199.99 to $749.99, with SpeedTech Lights’ 5-year warranty.

STL Aries II Series

The STL Aries II Series light bars feature a hybrid aluminum, polycarbonate enclosure, with fully encapsulated LED modules. The Aries II Series are available in multiple sizes, ranging from 24 to 60-inches, with TIR or Linear optics, including a tow package, featuring stop, tail, and turn functionality. These light bars feature Generation III 1-watt LEDs, and 3 watt LEDs for take-down and alley lights. The Aries Series light bars also come with traffic advising functionality and 15 available flash patterns, with optional multicolor modules to easily switch between traffic advising and flash modes. The Aries II Light Bar Series is competitively priced from $229.99 to $769.99, with SpeedTech Lights’ 5-year warranty.

STL Carbine Series: Off-Road/Work Lights

The STL Carbine Series off-road/work lights are available in quad, single, and dual carbine product lines. All of the STL Carbine Series lights feature SpeedTech Lights’ weather-proof, IP68 rated aluminum housing, are available in multiple sizes, and come with spotlight, floodlight, or hybrid optics. The square shaped STL Quad Carbines include sixteen, double stacked, 3-watt LEDs, outputting 3,520 lumens, with a75 degree reflective angle. The STL Single Carbines are slim and come in sizes from 5.5 inches to 23.5 inches. These light bars feature (3-15) 10-watt CREE LEDs, with a 55 degree reflective angle, outputting 3,000-15,000 lumens. The STL Dual Carbines are available from 5 inches to 50 inches, featuring (8-100), double stacked, CREE LEDs spanning the bar. These light bars have a 50 degree reflective angle and output 1,760 to 22,000 lumens, depending on the size of the bar. The STL Carbine Series offroad/work lights are priced from $59.99 to $419.99 and all come with SpeedTech Lights’ 2 year warranty.

Next Generation Landoll Trailer

This July marks the arrival of the Next Generation Landoll Trailer. The Landoll Trailer Line is leaping forward with the introduction of the new hydraulic operating systems, nicknamed H.O.S.S., and High Visibility Lighting package. The 400 “A” Series Traveling Axle trailers will be the first models with these added standard features.

H.O.S.S. cuts the overall operational time in half. The axle traveling forward has increased by 36% and moving back by 58%. Tilt deck positioning has increased to nearly 63%,while winch in and out speeds are closer to 66%. This improvement will allow for more loads to take place.

“The speed is the most noticeable change, but the long term value is the damage and downtime prevention,” said Gary Dwerlkotte, Landoll Trailer Sales Coordinator. Removal of restrictors eliminate considerable back pressure, resulting in cooler operational temperatures and a quieter environment. Continuous oil encasement of valves in the control panel require less maintenance. Previously, oil circulated through the entire system before returning to the tank, allowing for only a 14 GPM flow. Oil now only travels through the closed center inlet and back to the tank, creating a 20 GPM flow.

Brad Bergman, Landoll Engineering Project Manager, stated “there was extensive field testing with three prototype valves in real life harsh environments before ever going into production.” Testing occurred in the New England Region, as well as Northern Alberta and Quebec provinces of Canada. Long term testing will continue to gather data for future development. The chosen closed spool valve system was designed and built in Italy. Jim Ladner, Landoll Corporation’s National Trailer Sales Manager, explained “the Italians are world famous for their expertise in hydraulics.We are bringing world knowledge and technology to the Landoll trailer.”

“For several years we’ve needed to clean up the system to be more user friendly,” commented Dwerlkotte. The control panel is at chest height, encouraging ergonomic and visual improvement, versus being located on the lower arm of the gooseneck. Controls are in five predetermined hydraulic function locations, cutting out the need for modifications to the frame.

H.O.S.S. is the quick, quiet, and quality hydraulic system offered by The Landoll Corporation. For additional information on these new features or detachable trailers, call The Landoll Factory at 800-428-5655 or e-mail trailersales@landoll.com.

For more editorial information, contact Transportation Sales Group
transportationsales@landoll.com
PH (785) 562-5381 ● FAX (888) 293-6779 ● www.landoll.com
1900 North Street, Marysville, Kansas 66508

The American Towing and Recovery Institute is proud to announce the NEW home study “Towing Continuing Education and Recovery Training” (T.C.E.R.T.) Program.

The American Towing and Recovery Institute is proud to announce the NEW home study “Towing Continuing Education and Recovery Training” (T.C.E.R.T.) Program.

The T.C.E.R.T. continuing education and recovery training program does not replace actual classroom and hands on towing and recovery training. It allows you as a company to provide continuing levels of training for your employees by showing proven methods including safety techniques. The program provides third party Certification/Verification that supplies your employees with the correct information and helps ensure that you are doing everything possible to provide a safe work force in your community.

We are currently producing more DVD training modules of the live education we have provided for years. Each T.C.E.R.T. package will include exams which are to be completed and returned to the ATRI office. If the exam(s) receive a passing grade the recipient will receive the appropriate training credit(s). We also plan on utilizing additional training information from other sources such as, Federal Highway Administration, OSHA & NFPA, etc. This will allow you to obtain other opportunities to achieve additional training credits and obtain the latest information from the Federal Government and other standard setting agencies.

Once an individual earns enough credits for each level; he/she will receive an identification card, wall certificate and patch for each level achieved.
• Towing Awareness Level: 12 Credit Hours
• Towing Operations Level: 24 Credit Hours
• Towing Technician Level: 36 Credit Hours
• Towing and Recovery Specialist Level: 48 Credit Hours

The American Towing and Recovery Institute members are entitled to our 1st installment which is our Heavy Duty Training Boom Load DVD 1.0, 3 sets of worksheets and 3 exams at no cost. Each member company is currently receiving this packet in the mail.

For Pricing for Non Members and additional copies for ATRI Members please contact;
The American Towing & Recovery Institute
www.americantowingandrecoveryinstitute.org
PO Box 007 Wade, NC 28395
Office (910) 747-9000 Fax (910) 486-8930
Email: info@americantowingandrecoveryinstitute.org

AW Direct

Tow Pro Hooked Up Ads, Issue 6

wzr2oZWVRhsfOemKr3KR1w17GAQmP436YWdsoTV-DsM,w1MD1bpcQDlrIQNq8ytCMDtlUx-rBD0XaTNhixvpuC8
CollinsÂŽ Carrier Dolly System
Item# CCDS
A versatile system designed to reduce the risk of damage while loading a casualty onto a flatbed. Use this dolly system to load both vehicles and motorcycles without having them ever touch chains, hooks or cables that could cause damage. Made with the strength of aircraft-grade 6061-T6 aluminum, this system has a 4,000-lb. load capacity (2,000-lbs. per dolly).

(800) 243-3194
awdirect.com

ecioIRm1djP0vMMZnZ57N43Lhfs1E581z3VwGfNCAP0
Feniex Apollo™ Mini-X Mini Lightbar
Item# FMB514
This mini lightbar is designed for brightness, compactness and durability. The lightbar is only 8.25″ wide and features 6, 4-watt LEDs in each module head. It includes a built-in waterproof, encapsulated driver and features water-sealed and weather-damage resistant construction. The Mini-X also features 67 flash patterns.

(800) 243-3194
awdirect.com

Press Release – Certificate of Excellence

June l,20l5 Chattanooga, TN – The International Towing &Recovery Hall of Fame and Museum is proud to announce that TripAdvisor, has awarded the museum with a prestigious award that can only earned through consistently great reviews of the business, published onthe world’s largest travel site.

The museum is listed as #37 out of 17 4 atffactions, on the “things to do in Chattanooga” list. At this time, there ate 7 5 reviews, which helped us receive this prestigious award!

For more information or to plan a visit to The International TowingMuseum, visit www.towingmuseum.com

Zacklift gives owner’s the chance to Have It Their Way

Zacklift gives owner’s the chance to Have It Their Way. The FIFTHWEELER can hit the road running, all decked out with the complete package of standard equipment including a wide range of forks and receivers, and the highest quality US manufactured valve and equally high quality remote control. Plumbed, wired and ready for action, the FIFTHWHEELER has buildable options. Choose to add them at the get-go, or build any of them on down the road. Always in-demand are the 20K or 30K Warn planetary winches. Mounting, valve, hydraulic plumbing, directional cable guide- everything is handled for you. A tremendous compliment to the winch, “Only at Zacklift” Hydraulic Stifflegs are indispensable. The Stifflegs feature 25,000 pounds of powerful push in each leg, and Zacklift’s trademark Flip Feet provide either the digger-claw for serious load holding or flat steal pads for roads. For one more buildable add-on, Zacklift’s custom aerodyne tool boxes with polished aluminum gull-wing doors, provide tremendous storage capacity, while being engineered with head-turning style.

Financing is an all-important option. A funding company that know the industry is critic to great rates, and an easy process. At 60 months, a loaded Zacklift FIFTHWHEELER is $579.00 a month. Bundle up the Winch and Stifflegs and for $265.00 more, you’ve got the package. Find all the information at Zacklift.com, or call 844-ZACKLIFT.

May and June has been a very sad and busy month for TRAO

Interstate Towing out of Macedonia, Ohio lost one of their drivers on the job, 56 year old Michael Kennedy known as “Turnpike Mike” was hit by a semi on May 8th while assisting a disabled vehicle on the Ohio Turnpike. Mike DID have on all his lights on the truck as well as ALL his required REFLECTIVE WEAR. The semi driver said he was aware of the Slow Down Move Over Law but said because of traffic he could not get over. More then 200 Towers from around the State of Ohio showed their support for Mike and his family by joining in the funeral procession.

On May 28, Mesaros’s Towing of Youngstown, lost one of it’s own. David Mesaros passed away due to ongoing health issues. Towers drove their Tow Trucks to the funeral and joined in the procession to show their respects for a fellow tower.

On June 4th, 48yr old Alfred Bliss employed by Crump’s Towing in Boardman was apparently working under a vehicle at his place of employment. When the vehicles weight shifted and fell on Mr. Bliss. Again, fellow towers showed their respect for yet another fallen tower and his family, by joining in aTow Truck procession.

TRAO continues to work on the legislative issues at hand and has a petition for the Move Over, Slow Down -It’s the Law logo to be on a License Plate. If you have an Ohio Drivers License and have not yet signed this petition please contact the TRAO office at 513-791-3555.

TRAO held an informational seminar June 8th in Columbus, where Towing Solutions & Consulting presented information on how to stay in compliance with the new laws regarding the towing industry and filing for affidavits.

TRAO is hosting another FREE Seminar by Towing Solutions & Consulting to its members. The date will be August 20th at the Comfort Inn 5425 Clarkins Rd Austintown, Ohio . The seminar will begin at 10AM . For registration please contact rhonda@trao.org.

Just a reminder… if you HAVEN’T marked your calendar yet for the Midwest Tow Show. You need to! Because this is one of the best tow shows you will attend. It has gotten the name “A Family Affair” because it is just that a family affair. Plan on attending and bring the entire family September 24-27th at Great Wolf Lodge in Mason Ohio.

A New Opportunity for Tow Operators…. Adding The Portable Self Storage Solution

Did you know that it’s possible to tap into a 3 billion dollar industry that compliments towing by utilizing your existing resources? The portable self storage industry is barely 15 years old and growing rapidly. A new company called Snappy Box Moving and Storage, is making it easy for towing operators to use the resources they already have (such as standard rollback trucks and a storage yard) to easily generate additional revenue simply by adding portable storage units.

Portable Storage was created to provide a more convenient option for customers needing self-storage. The portable storage container is brought to the customer’s home or business where they packit up. Once it is packed, it can be stored at the customer’s property or brought back to a portable storage company’s secure outdoor storage lot or warehouse.

Portable Storage containers are extremely durable, typically have a 30 year life cycle, are waterproof, secure, can carry up to 10,000 pounds and withstand winds up to 120 miles an hour. They are commonly 12, 16, and 20 feet in length.

Portable Storage compliments the Towing Industry perfectly and helps operators have a more stable and diverse revenue stream. The typical portable storage container rents for $170 per month and staysrented an average of 6 months. That is $1020 on average of gross revenue generated off just 1 container rented. Multiply this by 50, 100, or 200 containers and towing operators can generate a significant profit.

Towing Operators can get into the portable self-storage industry with significantly reduced investmentcompared to companies that only do Portable Storage like PODSÂŽ and 1-800-Pack-RatÂŽ. Most portable storage companies require an initial startup cost of more than $3 Million dollars in order to purchase a suitable facility, buy specialized trucks, a forklift, purchase 300-400 containers and hire staff. This is the cost to just get many of these franchise locations to break even. Under the SnappyBoxÂŽ model, Tow Operators can break even with as few as 6 containers rented and this factors in the cost of financing. SnappyBoxÂŽ makes it easy for Towing Operators who already have rollback trucks, drivers, and extra space on a secure lot to add portable storage to their existing business. They provide a good source of high quality, light weight, containers that are specifically designed to be moved loaded with rollback trucks. They also manage all aspects of the portable storage business so the tow operator canfocus on their towing operation. They have 10 years of experience in the portable storage industry andthey use this knowledge to provide a turn-key, full service Portable Self-Storage Management program to Tow Operators. To find out more about their services, check them out at snappybox.com/towing.

If you are looking for a way to diversify your towing business, create another source of revenue for your business and utilize your trucks and drivers through slow times, then SnappyBoxÂŽ Moving and Storage may be a great solution for you. To find out more about their services, check them out at snappybox.com/towing or call them at 888-363-2720.

The Towing & Recovery Association of Ohio

The Towing & Recovery Association of Ohio has had a very active year so far. TRAO’s lobbyist Terry Fleming along with TRAO’s legislative board has been working on legislative issues such as SB274 . TRAO has also been actively working on trying to keep its members updated with information that affects each and every one of us as towers in the industry. TRAO has a Facebook page that we are using to keep information out there to our members and is updated weekly.

There will be a FREE seminar for all TRAO members in Columbus on June 8th at 10am at The Hyatt Regency Columbus, 350 N High Street. Brad Thoma with Towing Solutions & Consulting along with Beacon Software will be there as well as our lobbyist Terry Fleming who will be discussing the latest with the law changes, amendments and the importance of TRAO having a PAC fund. To Register for this event please contact our office at 513-791-3555 or email rhonda@trao.org.

TRAO’s very own President Vaughn Gobel of Gobels Towing & Recovery out of Youngstown, Ohio will be 1 of 9 inducted into the 2015 International Towing & Recovery Museum Hall of Fame in September. The ceremony will take place at the Double Tree Hotel in Chattanooga, Tennessee.

As the summer gets hotter and days are longer, so does the Midwest Tow Shows, list of vendors. The Midwest Tow Show will again be at Great Wolf Lodge, in Mason Ohio on September24-27, 2015. If you have never attended then you DON’T know what you are missing!! TRAO’s Show Coordinator Donna Brock-Mesaros has made this show one of the favorites among towers across the United States. So mark your calendar and bring the family because “It’s a Family Affair” at The Midwest Regional Tow Show is definitely worth attending. For show information & hotel reservations please contact Donna at 513-831-7469 or midwest@trao.org.

If you aren’t yet a member of TRAO you can go on the TRAO website at www.trao.org and submit the application online. Because in the towing industry you CAN’T afford not to be a member.

20,000th ISUZU N-SERIES GASOLINE TRUCKROLLS OFF THE LINE AT SPARTAN MOTORS

North America’s Only Gasoline-Powered Low Cab Forward Truck Reaches Production Milestone in Charlotte, Michigan

ANAHEIM, Calif.—Isuzu Commercial Truck of America, Inc., distributor of America’s best-selling low cab forward trucks, announced today that the 20,000th gasoline-powered Isuzu N-Series truck has been produced at the Spartan Motors, Inc., facility in Charlotte, Michigan.

The Isuzu N-Series gas truck is the only gasoline-powered low-cab-forward truck available in North America.

Assembly of Isuzu N-Series gas trucks began at Spartan in April 2011.

“It hardly seems possible that it has already been four years since Spartan Motors began production of our gasoline-powered trucks,” said Shaun Skinner, executive vice president and general manager of Isuzu Commercial Truck of America, “and that today, 20,000 have now been built. It’s clear that there is a demand for a gas-engine entry in the low cab forward market, and we’re proud that we’re the only brand to meet that need.”

Isuzu N-Series gas trucks are powered by a Vortec 6.0-liter small-block V8 engine that produces 297 horsepower at 4,300 rpm and generates 372 lbs.-ft. of torque at 4,000 rpm. The power plant is mated to a six-speed automatic transmission with double overdrive and lock-up torque converter for enhanced fuel economy and performance.

An optional version of the engine is capable of being converted to run on compressed natural gas(CNG) or liquefied petroleum gas (LPG, or propane). Isuzu is the only brand to offer CNG/LPG-capable low-cab-forward trucks in North America.

A full range of gasoline-powered models is available:

  • NPR (12,000-lb. GVWR)
    • Single Cab in wheel bases of 109, 132.5, 150 and 176 inches
    • Crew Cab in wheelbases of 150 and 176 inches
  • NPR-HD (14,500-lb. GVWR)
    • Single Cab in wheelbases on 109, 132.5, 150 and 176 inches
    • Crew Cab in wheelbases of 150 and 176 inches

“Last year, we celebrated the 30th anniversary of Isuzu trucks in the North American market,” Skinner added, “and today we celebrate 20,000 gas trucks since Spartan began assembly four years ago. By offering the broadest range of low cab forward trucks in the market, we’re looking forward to achieving many more milestones in the future.”

About Isuzu
Headquartered in Anaheim, California, Isuzu Commercial Truck of America, Inc., is the distributor of Isuzu commercial vehicles in the United States. Isuzu commercial trucks have been the best-selling low cab forward trucksin America every year since 1986. For more information, call (866) 441-9638 or visit www.isuzucv.com.

About Spartan Motors
Spartan Motors, Inc. designs, engineers and manufactures specialty chassis, specialty vehicles, truck bodies and aftermarket parts for the recreational vehicle (RV), emergency response, government services, defense, and service and delivery markets. The Company’s brand names-SpartanTM, Crimson FireTM, Crimson Fire AerialsTM, and UtilimasterÂŽ-are known for quality, value, service and first-to-market innovation. The Company employs approximately 1,600 at facilities in Michigan, Pennsylvania, South Dakota, Indiana, Florida and Texas. Spartan reported sales of $481 million in 2010 and is focused on becoming a global leader in the design, engineering and manufacture of specialty vehicles and chassis. Visit Spartan Motors at www.spartanmotors.com.

COontacts
Shaun Skinner
Executive Vice President, General Manager
Isuzu Commercial Truck of America, Inc.
Phone: 714-935-9418
E-mail: shaun.skinner@icta-us.com

Brian Tabel
Executive Director, Marketing
Isuzu Commercial Truck of America, Inc.
Phone: 714-935-9425
E-mail brian.tabel@icta-us.com

2015 Hall of Fame Inductees Announced

2015 Hall of Fame Inductees Announced March 30, 2015/CHATTANOOGA, TN – Nine outstanding industry leaders have been selected for induction into the International Towing and Recovery Hall of Fame as the Class of 2015.

James Bach (Elma, NY), Andy Chesney (Euless, TX), David Craze (Virginia Beach, VA), Bobby Disher (Kernersville, NC), Joseph Gagne (Toronto, Ontario, Canada), Vaughn Gobel (Poland, OH), John Saunders (Hitchin, Hertfordshire, England) Randy Sorley (Maple Ridge, British Columbia, Canada) and Drew Zuccala (Boynton Beach, Florida) were nominated by members of the International Towing & Recovery Hall of Fame and Museum for their many contributions to the towing and recovery industry, their families and their communities.

“Each year, the inductees share common strengths which have led to their nomination in to this prestigious group,” says Troy Barnett, President of the International Towing and Recovery Hall of Fame and Museum.

“This year’s inductees share a dedication to their state and local towing organizations as well as the national towing and recovery community.”

Hall of Fame members will be recognized at an induction ceremony to be held at 6 pm on September 12th, 2015 at the DoubleTree Hotel of Chattanooga. A full weekend of activities will be held to celebrate this year’s inductees. For more information on the induction ceremony, or to order tickets, call Angela Roper or Shelly Wayne at 423-267-3132.

The International Towing & Recovery Hall of Fame & Museum is the only one in the world for the Towing Industry. It was opened September 22, 1995. There are 18 antique tow trucks on display along with memorabilia from the industry. Chattanooga, Tennessee was the chosen site for the museum as Ernest Holmes, Co. built the first wreckers there in the early 1900’s. The museum is currently located at 3315 Broad St., Chattanooga, TN. 37408.

Side Recovery System (SRS)

GIVE YOUR HARD WORKING CARRIER A JOB ON THE SIDE

With the Jerr-Dan Side Recovery System, any job is in your wheelhouse. It can pull from multiple angles — side or rear. And its Recovery Boom pivots to allow recovery from either side. Now your carrier can work twice as hard, so you don’t have to.

STANDARD EQUIPMENT

  • 8,000 lb or 10,000 lb high speed planetary winch
  • Winch cable tensioner
  • Easy access winch remote free spool release (manual or air)
  • Independent hydraulic stabilizer legs – Fits varying frame heights from 32” to 42”
  • Quick switch pivoting recovery boom (no assembly required) – Easily recover from either side of the vehicle. A simple pin release allows the patented boom to swing from one side to the other
  • Twelve tie-back locations
  • Snatch block and galvanized shackle
  • Independent hide-away flip down claw/spade with dual stabilizing feature – Allows for greater strength and stability. Also alleviates need for wood blocks to prevent road damage or bolt-on attachments to break through ice
  • Wireless remote control system for all functions (with manual overrides)
  • Custom Hydraulic Manifold for simpler and more efficient hydraulic hose routing
  • Fully Adjustable Light Pylon – Comes standard and easily adjusts to all popular chassis cab heights
  • Mechanical/hydraulic locking features on all functions for improved safety

INDEPENDENT SELF-STOWING FLIP DOWN CLAW/SPADE

Get greater strength and stability, and eliminate the need for wood blocks to prevent road damage or bolt-on attachments to break through ice.

HIGH-SPEED PLANETARY WINCH

Designed to fit 8,000 lbs and 10,000 lbs capacity planetary winches.

PIVOTING RECOVERY BOOM

A simple pin release allows the boom to swing from one side to the other so you can easily recover from either side of the vehicle.

SPECIFICATIONS

  • Structural Capacity – 10,000 lbs
  • Winch Capacity – SRS-8 8,000 lbs – SRS-10 10,000 lbs
  • Wire Rope – SRS-8 3/8” dia x 100 ft – SRS-10 7/16” dia x 75 ft
  • Weight (Complete Unit) – 1,200 lbs
  • Can pull rated winch capacity in any direction safely, with recovery boom in either stowed location

Dynamic Towing Equipment Push Bumper

Dynamic Towing Equipment & Mfg. , Inc. are now manufacturing front push bumpers in house. Computer designed for fit & function, they are available for most applications. Heavy Duty mounting brackets, frame braces and easy tow hook access. These bumpers also have the needed air flow openings and are designed to fit the contours of your truck. The face of the bumper is lined with heavy rubber or optional Polyethylene. Dynamic will also paint to match your bumper with a provided paint code or order the optional Speedliner coating for great protection in all weather. An optional grill guard is also available for added protection. These push bumpers will aid in clearing an accident scene quickly or moving a disabled vehicle safely to a quick location that is safe for both the driver and operator. An optional Ramsey front mounted 15,000# winch is securely mounted inside the body of the bumper. This is the perfect combination for Incident Management and Emergency Response Vehicles including Tow Trucks, Ambulances, Road Service Vehicles, Police Trucks, Swat Team trucks and more.Some of the advantages of adding our push bumper to your vehicle:

I. Will Increase the stability of your truck with the added weight front end weight
II. Safely push vehicles without damage
III. Custom designed to fit your application
IV. Paintable
V. Made in the USA

How tight is Too tight, or Cheater Bars, How Much are you Gaining?

Tow Professional article: How tight is Too tight, or Cheater Bars, How Much are you Gaining? Back before I started working at B/A Products I worked for a small landscaping company. We had a couple of small F350 dump trucks, a Bobcat and trailer. Both trucks had hitches, but we only had one hitch ball. One truck was usually used to pull the trailer. If you needed to pull the trailer with the other truck, the hitch ball had to get moved from one truck to another. One day I had to swap the ball, and the 24” pipe wrench would not break the nut loose. I found a piece of pipe about 5 feet long that fit over the handle of the wrench and presto, the nut came loose.

A good question would be why did the company only have one hitch ball, but the focus of this article is the pipe I used to gain leverage and break the nut loose, otherwise known as a Cheater Bar. By adding to the length of the handle of the wrench, I gained leverage which provided the necessary additional force to break the nut loose. In simple terms, the Cheater Bar is a lever, and a lever is used to gain a mechanical advantage.

The question then becomes how much additional force can cheater bars generate, and is it dangerous? I set out to determine the answer, and I think the results will surprise you.

Time for a disclaimer: The testing we describe was done in a controlled environment, with brand new products. Extreme care was used to avoid personal injury and property damage. The data presented is for informational purposes only. All load binder manufacturers, as well as B/A Products, state that Cheater Bars are NOT to be used. As always, NEVER exceed the Work Load Limit (WLL) of your tie downs.

With the disclaimer out of the way, let’s lay out the premise of the testing. The goal was to determine how much force could a ratchet load binder, lever load binder and web ratchet apply to a piece of chain or web without a cheater bar. These will be the control tests. The next set of tests will show how much additional force could be applied when a cheater bar was used. Two lengths of cheater bars were used, 24” and 36”. For the load binders a 3/8 G8 ratchet binder with a Work Load Limit of 8800 LBS, a 5/16”-3/8” G7 lever binder with a WLL of 6600 LBS and a length of 3/8 G7 chain with a WLL of 6600 LBS were used. As 6600 LBS is the lowest WLL of the products we are using, that is our target load. The web strap and ratchet has a 3670 LBS WLL, so that is the target load for this product. A second person monitoredthe readout of the test bed to avoid going over the tie down Work Load Limits.

Just to get an idea what kind of forces and loads we are dealing with I set up a quick test. A loop was formed in two pieces of chain by hooking back to itself with a grab hook; those loops were then attached to the test bed. The opposite ends of those chains were attached to the load binders grab hooks, forming a vertical hitch. Most of the slack was removed from this assembly by retracting the ram of the test bed. The operator sat of the test bed and operated the lever load binder by pulling the handle towards him, and stopped when he felt his outside foot get light. In other words, no body English was used, strictly an arm pull. Loads of 3769 LBS and 3713 LBS were achieved.

Let’s step away from the testing for a moment and talk about the operator. I volunteered for this assignment as one of the goals was to do the testing and not have anyone get hurt. I have used chain and web tie downs extensively. I have also used cheater bars on wrenches and various non tie down applications, am aware of the dangers involved and have the scars to prove it. In order to reduce therisk of injury it was decided that the operator would remain seated. It was also decided that a simplepull motion would be used. I weigh in at 220 lbs, and am in fairly decent shape, so take that into consideration when reviewing the results. A smaller (or larger) operator, as well as the position (seated, standing), and amount of “body English” applied may change these results drastically. Now back to the testing.

Next in the test bed was the control for the lever load binder. Our WLL is still 6600 LBS, and our chain is still 3/8 G7. Lever binders differ from ratchet binders in that the slack take up of the lever binder is not adjustable. The slack in the chain must be adjusted by changing which chain link the lever binder is attached to or by changing the chains attachment point to the load changed. This added some challenges to our testing, but we had the advantage of being able to move the attachment point by retracting the ram of the tester.

With that in mind, the chain was looped over the hooks of the tester and attached back to itself at each end, once again a vertical hitch. The lever load binder was installed on the chain in the open position and the ram retracted a little at a time until most of the slack was removed from the chain, then an attempt was made to close the binder by hand. This process was repeated until there was enough slack removed that the lever could not be closed by hand. The ram was then backed out so the binder could be closed. The loads recorded were 1983 LBS and 2048 LBS. As these loads are less than the WLL of thechain, so far, so good.

Now that we have our control loads, lets see what using a cheater bar does:

I started with the lever binder. Since the slack in the chain is not adjustable, this becomes the most likely candidate for a cheater bar. The extra umph the cheater bar gives may be enough to get the lever binder to close. The same process was used to remove slack as in the baseline test, so that the lever binder could not be closed by hand. A cheater bar was then used to close the binder. My cheater bar was a length of 1 ¾” OD heavy wall tubing, cut 36” long.

A piece of tape was wrapped around the tube at the 24” mark, and my hands were kept below that mark during the 24” cheater bar testing. Due to the way the lever binder mechanism functions, I had tostand to finish closing the binder.

Several attempts were made holding the bar at the 24” mark, and loads of 4680 LBS and 5041 LBS were recorded. The bar was then held at the 36” mark, and loads of 5690 LBS and 6176 LBS were recorded. Given the position of the load binder and the way the chain was set up, I found myself using a lot “body english” and felt very off balance. For safety’s sake, the decision was made to discontinue testing with the lever load binder.

I moved on to the web ratchet and strap. Since the ratchet does not lend itself to having a cheater bar attached like a load binder does, I had to get a little creative. I settled on a couple of items that might commonly be found on a tow truck, a long screw driver and a 15” J hook. The screw driver measured 14 inches long.

These results were very interesting. First I was surprised how little advantage the cheater bars gave,second was the difficulty of using them. Both the J hook and screw driver slipped several times duringthe testing. I’m glad I was sitting down. Loads with the J hook were 2389 LBS and 1867 LBS, and the screw driver 1452 LBS and 1742 LBS. For a 300 LBS gain in force, I ended up with a bent screw driver! Once again due to the danger involved, I gave up on any further testing of the web strap and ratchet.

Finally I tested the ratchet binder with the cheater bar. Using the same method as before, the operator was seated, pulling the cheater bar towards myself, and stopped pulling when I felt there was body English involved. With the 24” bar, I was able to put loads of 6204 LBS and 6487 LBS on the assembly. With the 36” bar, I hit loads of 8069 LBS and 7769 LBS., both of which exceed the 6600 LBS WLL. Houston, we have a problem! By using a device specifically advised against by all load binder manufacturers, the chain was overloaded.

Let’s take a quick review of the results:

On the web ratchet gained between 300 to 900 LBS of force on the tie down, but at the cost of a bent screw driver, more importantly, the risk of personal injury due to the slipping of the makeshift cheater bar. There is also the likelihood of damaging the ratchet due to forces being applied where they are not designed to be, and damage to the strap itself if a sharp object (like a screwdriver) contacts it when it slips. I hope you agree that a cheater bar of any kind has no business being used on a web and ratchettie down.

On the lever load binder we saw some pretty good gains in force applied. However, the danger to the operator would outweigh these gains. The two main dangers are a fall caused by the operator being off balance and the release of force or “kickback” of the handle and cheater bar if the operator does not maintain control. Once again I hope you agree the risk does not outweigh the benefit.

Lastly on the ratchet binder we found that using a cheater bar and arm strength alone can exceed the Work Load Limit of the chain. In this case we are using a 6600 LBS WLL chain. If you drop to 5/16” G7 chain with a WLL of 4700 LBS, that WLL can be exceeded with the shorter 24” cheater bar.

The dangers we have found are:

  1. It is very possible to overcome the Work Load Limit of the chain when using a cheater bar.
  2. There is a very strong possibility of injury from a slip, fall, and “kick back” or sudden release of energy.
  3. There is a very strong possibility of damage to the web, web ratchet, chain and binder.

Now that we know what the hazards are, how do we address them? And how tight should your cargo tie downs be? I will try to answer those questions in the next issue.

Dangelo’s Custom Built manufacturing LLC

Dangelo’s Custom Built manufacturing LLC. Specializies in Heavy Duty towing and recovery equipment. From our newly designed 15 Ton wrecker to our massive 80 Ton Rotating wrecker we have the perfect addition to your heavy duty fleet.

Founded in 2006, by Derek Dangelo, Dangelo’s Custom Built prides itself on American craftsmanship. Based in a former semiconductor plant in Kane, Pennsylvania, we are happy to support our local economy by adding industrial jobs to our small town community.

Derek grew up in Kane, PA and started his first business there in 1978. Dangelos Auto body and towing grew from a small shop started in a small garage to a bustling business offering full body repair and restoration as well as light and heavy duty towing and recovery. Over the years different heavy recovery equipment was used starting off with an old Holmes 600. In 1990 Derek built his first heavy wrecker for use in his business. He found this experience to be rewarding to actually manufacture and operate a truck that he built and after many requests from others to build them a truck he decided to start manufacturing Custom Built Wreckers. In 2011 the demand for wreckers was large enough that the decision was made to close the Body shop and towing division and just focus on building heavy wreckers.

Custom Built– its not just our name its part of our philosophy. We offer trucks that can be custom built just for you. Not just a cookie cutter version that is easier and more cost effective for us to produce, but a truck that works for you and your specific needs. In most cases the core towing apparatus, the boom and/or under reach, typically stay the same but the wheel base, suspension, and tool box layout are all open to be modified to your liking. In some cases our customers require a shorter wheel base truck to be more maneuverable or have a certain suspension they would like to use due to their specific road conditions. All of these options can be specified by you and we will go to work building the truck that fits your needs. If you would rather not be bothered by the specifics of the build process we can spec the unit out for you as well.

Quality– Since we hand craft the pieces of our Custom Built Wreckers at our plant we are able to assure you the highest quality. We source our steel and aluminum from foundries across America. We work with our suppliers to be sure only the best products are used when building your wrecker. Our products are sourced from companies you have come to know like Ramsey Winch, Bailey Hydraulics, Dalton Hydraulics, Bucher valves, and B/A Products to name a few. Each weld is done by some of the best welders western PA has to offer.

Equipment– Purchasing a new heavy wrecker could be the largest purchase you or your business has ever made. We want you to get a great product for a great value. Since our goal is to keep each unit simple we are able to keep costs down in the manufacturing and engineering departments. Instead of spending time trying to re-engineer a specific part to make it our own specialized part we choose to use parts that exceed our specifications and are readily available. This will also help you control costs in the future while doing routine maintenance or repairs.

You can expect personal service from the whole team at Dangelos Custom Built Manufacting. The family atmosphere will make you feel at home. Derek is always avaliable to talk with and meets customers at the plant for tours and to deliver trucks at all kinds of hours. Final assembly of all of our trucks is handled by Derek’s son Nick who ensures the family name is up held on the finish product.

If you would like to get some more information on our trucks and join the Custom Built Family please feel free to give us a call at 800 540 515 or check us out on facebook @ Dangelos Custom Built Mfg LLC. We will also have a new detailed website to view very soon at www.custombuiltmfg.com.