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Things No One Told Me About Towing

In the last article, I told you about using my business skills to build a business plan for my company.  We learned a lot...

Negative Behavior Correction

As a follow-up to last issue’s article about negative behavior, complaining, and other detrimental activities your employees may be engaging in, I want to...

Yes, OSHA applies to the towing industry

Have you ever heard of terms like “general duty” and “multiple employer liability,” along with “multiple employer worksite”? I hadn’t either until I worked...

What Happens When a Disaster Hits?

Just when you thought that spring is here and it’s time to take off with the business, we get hit with a major disaster. ...

Focusing on the Long Haul

There are a variety of ways tow companies can reduce fleet total cost of ownership (TCO). It typically starts with truck selection and what...

The Aftermath of a Business and Personal Tragedy

Many of you may have read my earlier article, “This One Got to Me,” about an older gentleman who experienced both a business and...

What will 2021 hold for the Towing Industry?

Well, we survived 2020, but not without a lot of pain and suffering.  No tow shows, companies going out of business, owners cutting employees. ...

Ownership Exit Strategies

What will I do with my business? That answer will have a great and permanent impact in regard to quality of retirement, family values,...

Out of Gas

My wife and I were riding down the road the other day. As we passed no less than ten gas stations, we could not...

No one likes unpleasant Surprises

We all like good surprises, like at your birthday or graduation, or surprising your family with a vacation trip. There are other surprises that...

It’s Time to Work on Words and Attitudes

While we’re still dealing with limited business and strange social distancing restrictions, I’m hoping we can pass on some information that may help you...

TRAA’s 2020 Legislative Action Workshop

It was a beautiful day in Washington, D.C. when I landed March 10, 2020. I was excited about the week to come and curious...

Interview with Jerr-Dan® VP & General Manager Bob Nelson

This past month, I got the opportunity to talk with Jerr-Dan’s current Vice President & General Manager Bob Nelson. I met Bob earlier at...

What Do We Face in the Future?

Two weeks ago, I was invited to the Montana State Association tow show.  They paid my expenses, and I was a guest speaker at...

Chicken lights, chrome, and electronic doo-dads, but very little,...

When I was stationed in Korea, I went to the Philippines to evaluate a military exercise.  I saw something I’d never seen, and they...

FACING THE CHALLENGES OF TOMORROW

Facing the Challenges of Tomorrow- “Hell,” you say, “I’m happy if I can get through today’s challenges and keep my customers happy.”  I hear...