TRAA’s 2020 Legislative Action Workshop
It was a beautiful day in Washington, D.C. when I landed March 10, 2020. I was excited about the week to come and curious...
Looking at the challenges of 2024
Addressing the challenges of 2024 will require planning and an investment in technology and retaining good employees. The towing industry will always face the...
Insurance Ignorance
As an industry and community, we take insurance claims and the insurance process for granted since we deal with it every day. What we...
Don’t let thermal runaway impact your EV response business
Electric vehicles (EVs) are great for curbing emissions, improving air quality and reducing our dependence on fossil fuels. The environmental benefits are hard to...
A Mentor
My parents both grew up during the Great Depression, with my mom being 8 years old and my dad being 16 when the stock...
No one likes unpleasant Surprises
We all like good surprises, like at your birthday or graduation, or surprising your family with a vacation trip. There are other surprises that...
Don’t Let it Happen to You – Protect Your Trucks
Its Monday morning, 8:21 am--it’s always Monday! The shop smells like metal and oil--burned oil. Somewhere, the all familiar drip-drip of leaking fluids reminds...
Modernizing Your Towing or Roadside Assistance Business with Towbook
Many towing and recovery operators count on towing software to manage their business, and software is a key tool that companies use to succeed...
Are You Allergic to Training?
It’s time to be honest with yourself. Are you or your lead drivers allergic to training? Are you afraid you’ll learn something or attend...
It’s Time to Work on Words and Attitudes
While we’re still dealing with limited business and strange social distancing restrictions, I’m hoping we can pass on some information that may help you...
Let’s Get Healthy
Over a year ago, I moved from the Dallas area to East Texas. At my age, I had to find all new doctors to...
Smarter, Safer, Connected: How Motorola Solutions WAVE Anchors the Tow Fleet...
Towing operations run on split-second decisions. A driver needs backup at roadside, a yard manager needs to confirm who’s on-site after hours, and a...
Collin’s Dollies Tunnel Boxes
Collins has long provided super high quality, premium, custom built Tunnel Boxes for the towing industry. Collins Tunnel Boxes come with steel or aluminum...
Make the most of Covid 19 Downtime and unusual circumstances
When Covid 19 surfaced, most of us thought it would go away quickly and wouldn’t put much of a dent in our businesses –...
Billing for Safety: Why the Firebox Is a Justified and Essential...
Towing professionals operate in one of the most demanding sectors of transportation. With the rapid rise of electric vehicles (EVs), that challenge now includes...
Negative Behavior Correction
As a follow-up to last issue’s article about negative behavior, complaining, and other detrimental activities your employees may be engaging in, I want to...
