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Competitor/ Pricing

If I asked you what the biggest problem is that you have with your competitors, you would probably tell me they charge too low...

Planning for 2020

I just got back from a tow show in Atlantic City, and the show gave me an opportunity to talk to a lot of...

Do you and your people meet the qualifications to be called...

I’ve been told I’m abrupt and a little brash – I prefer the idea that I’m a realist and I call things like I...

Take Control of Your Business with Software You can Trust!

Towing operations across the country are enjoying the stability, accountability, efficiency, and transparency the suite of products TOPS has delivered since its release to...

There’s No Training Like Real Training

I happened upon an article by my new friend Barry Brownstein, and it really opened my eyes.  Perhaps the overview of the article will open...

Are You Ready?

So…. Who is Perry Beaty? Perry Beaty grew up in the towing business in Charlotte, North Carolina. He took over the company reins, Beaty...

Looking at Insurance Expenses 2024

Several months ago, a young gentleman came to ask for my help.  He wanted to get started in the towing business.  At the time,...

Why Ranger SST?

So, why should I switch to the Ranger tow management solution?   This is the most frequent question we field in calls from tow companies...

It was only for a minute…

I realize that in my job, I see a lot of doom and gloom and negativity – and that makes more jaded than most...

Drivers for the Future

As I mentioned in last month’s article, I talked about finding tow truck drivers for the future.  We all know our industry is short...

Negative Behavior Correction

As a follow-up to last issue’s article about negative behavior, complaining, and other detrimental activities your employees may be engaging in, I want to...

Motorclubs in 2020

For the past six months TowTrax has been working with motor clubs and tow companies on how TowTrax can support the industry.   TowTrax was...

It’s Time to Work on Words and Attitudes

While we’re still dealing with limited business and strange social distancing restrictions, I’m hoping we can pass on some information that may help you...

Future Drivers

I remember when I got into towing I knew nothing about the towing industry.  Our business was private property towing, which again, I knew...

Increasing Profitability Through Driver Accountability

For any company with a fleet of light- or medium-duty vehicles from service contractors to vendors and those in the transportation industry, increasing profitability...

A Mentor

My parents both grew up during the Great Depression, with my mom being 8 years old and my dad being 16 when the stock...