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The Strength of the Towing Industry is the People

After twenty-five years in the towing industry, I finally figured out the strength of the industry, it is the people.  When I would do...

The Joy of Towing – A Medical Worker’s Second Career

By Matthew C. Fueston Today, Christina drives a Jerr-Dan MPL-40 for Action Towing of Aurora, Colorado. Talking to her, the joy shines through—this is a...

We Tame the Cold Like Nobody Else

Each winter, the news is awash with shocking features on, you guessed it, cold weather and snowy conditions. The part they spend little time...

No one likes unpleasant Surprises

We all like good surprises, like at your birthday or graduation, or surprising your family with a vacation trip. There are other surprises that...

Planning 2024

It’s that time of the year when you make all your new year resolutions and get your company ready for 2024.  Then you hope...

The Beginning of the End

Several months ago, I wrote an article about selling your business and how to prepare for retirement.  In the past two months, I had...

The Owner is the Company

The last few articles I talked about how the industry is changing. The industry can change but one thing remains the same. YOU. When...

Did You Create a Business or Just a Job?

I have come across an interesting phenomenon several times in the past few years.  I would say it is unique to our industry, but...

Chicken lights, chrome, and electronic doo-dads, but very little,...

When I was stationed in Korea, I went to the Philippines to evaluate a military exercise.  I saw something I’d never seen, and they...

Wrecked Wrecker, Now What?

Did someone damage your tow truck?  Go after them for your lost income!  When your commercial equipment isn’t working, you’re losing money. The at-fault...

Competitor/ Pricing

If I asked you what the biggest problem is that you have with your competitors, you would probably tell me they charge too low...

Insurance Ignorance

As an industry and community, we take insurance claims and the insurance process for granted since we deal with it every day.  What we...

Who Will Train in 2028?

I just realized that I keep bringing up future problems.  In the past, I have talked about things that you’ve probably wondered about yourself. ...

Keep Driving Forward… Conversations About the Future with Industry Leaders

Lee, Matt and Martin Giles, Atlanta Wrecker Sales, Chesnee, SC & Athens, GA JERR-DAN: Besides sales, excellent customer service, and so on, what do you...

Here We Go Again

I guess round two is about to start.  Will it be as bad as the first round or could it be worse?  What we...

It was only for a minute…

I realize that in my job, I see a lot of doom and gloom and negativity – and that makes more jaded than most...